@unclejemima
There are two parts to the Windows driver
WDM – This creates 4x stereo input and output Windows system devices that use USB input and output sockets 1-8 to/from the SQ. These can then be used with most any app that supports audio, as Windows is managing the devices.
ASIO – This allows direct connection to the interface, and access to all USB input and output sockets, from any app which supports ASIO.
Audacity does not support ASIO by default, so this would need to be added to use all 32×32 USB sockets available on the SQ. More info here – https://manual.audacityteam.org/man/asio_audio_interface.html
Thanks,
Keith.
Do you have your SQ’s direct outs patched to USB? It looks to me like Audacity is confused about the capabilities of the interface. I don’t know if that’s a Windows setting or an Audacity one, I don’t spend much time in either. You should be able to see 32 mono signals.
I may have asked this in the past…but it would have been years ago.
Is it possible to record each individual channel simultaneously to a DAW with USB-B output and and SQ6?
If so…what settings do I need to do on the SQ6 to allow this?
We’d just like to use Audacity for simple multi track recording. Has anyone here done that?
Best we can get right now is I can see 4 pairs of stereo mixes as shown as the attachment. But I’m not even sure how to assign these. Right now 1&2 appears to be our “mix5” LR stereo mix out.
I suppose if it came down to it, I could use pair 2&3, 3&4, and 5&6 for their own ‘groups’ in order to get some kind of multi track if that were the only option.
Thank you!
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Just unboxed my Qu16 today!! Migrating from my Focusrite 18i20 interface, in which I’m able to “expose additional channels non-ASIO applications” (e.g. Skype, Discord, Zoom, Audacity). Is this possible to do with the interface within the Qu instead of just being able to send windows audio to ST1, ST2, and ST3? ? Here is the reference article: https://support.focusrite.com/hc/en-gb/articles/360010711620-Selecting-different-I-O-in-non-ASIO-Windows-apps. Any advice would be great. I am trying to assign multiple left and right audio streams to their own channel/slider, instead of just a stereo channel to one slider.
I have a CQ-18T connected to my PC via USB. I have it configured for stereo stream mode at 48 khz. I’ve tried various Source Points. When I play something from the computer, I can see the levels on the USB input and hear it on the PA which I have connected to Aux 5-6. I have microphones set to output to LR Mains at unity. When I talk in the mics, I can see the levels on LR Mains and hear it on the PA. However, no audio appears on the mic input on the PC. I have tried audacity and zoom and nothing. I even tried this on Mac with same results. I’ve been through all the settings from top to bottom and I am not seeing anything to fix it. Any idea why I can receive audio from the computer but the computer is not seeing any audio from the mixer? I have tried multiple usb cables as well. Thanks!
Ok, so I think I’ve found my problem. Here’s the troubleshooting steps I took, for others who come across this thread with a similar issue:
1. Checked audio in another DAW (Audacity), still stutters.
2. Re-copied files from SD card to computer, still stutters.
3. Used Windows “Check disk” on SD card, no errors.
4. Ran playback of the SD card from the CQ itself, still stutters.
5. Considered use of a more in depth Check Disk utility, then referred back to the recommended SD card specs from A/H.
6. Beat myself up over the fact that I had used an SDXC card rather than SDHC.
So yeah, the speed difference between the recommended SDHC and SDCX clearly bottlnecked the write and caused my issue. Muddafuka.
I Purchased this new CQ-18T, and I used it during live events and recorded the using USB HD. it recorded the live events music, but it’s extremely low sound. I am not sure what I did wrong that the sound is so low. I used Audacity software to fix the issue, but it took a lot of my time. Any suggestion what I need to do to fix this issue?
(EDIT – my original post disappeared when I tried to edit it. This post should have appeared between Hugh’s last post and SteffenR’s post above).
You are unbelievable Hugh.
Your first post said, “HOWEVER at this point I do not need the additional channel capacity or bus structure but some of my clients do use IEMs and the ability for them to individually manage their monitoring is a big deal.” and “Will a DX hub facilitate the ability to deploy the 4U IEM monitoring protocol.”
This ENTIRE THREAD has been about setting up a system that would work with both Waves AND ME because adding the ME system is the “hard” part whether you are using the Avantis or SQ system. Now at the very end you actually have the audacity to say that you don’t care about using ME?
I’ve said it before and you have just reconfirmed my feelings about you….. If there was a block feature on this forum, you would be the only person I would be interested in blocking. I don’t know why I wasted my time trying to help you.
At gigs we have had a couple of times when the recording was not stopped before the unit was powered down by a bandmate.
The data is on the SD card but unreadable and showing 0 bytes. Tried repair in Audacity, etc. to no avail.
Is there a known file repair or plans to ensure interrupted recording are still accessible?
Hugh,
My problem (with you) is that you constantly make the same basic post – asking A&H for the same (proprietary) information and suggesting the same hardware solution. You’ll make a post and then when A&H doesn’t announce a new hardware solution that matches what you have suggested, you feel compelled to repost the same basic thing again because you feel like no one heard you and/or your annoyed that no one acted on your ideas. It happens over…. and over….. and over again…….
Your last post is a microcosm into this exact behavior. You once again suggested a cheap Prime option in a smaller than 48 channel format. You also have the audacity to suggest that unless A&H takes your advice and creates such a product, they are going to loose out on market share and become the next IBM or GM. This is actually very ironic because IBM is a 133 billion dollar company. Just because they shifted their company out of the personal computer business doesn’t mean they aren’t a wildly successful company. I think it is clear that you think your “expertise” is higher than it really is and if this forum had a “block” feature, I would have used it long ago.
I’ll simply repost what I said in my last post because I cannot think of a better way to say it…. I know you must think you have the “winning” combination and if A&H would just listen to you they would make a ton of money and the world would be a better place because of it. I promise you, A&H have seen your suggestions. I’m sure they have considered the possibilities you mention. But you have to understand that all the posts in the world are not going to alter the trajectory that A&H takes on this.
Hello @zony,
You can add your files into any DAW and re-render them all to be 48 kHz, 24 bit.
If you don’t have access to a DAW, there are a few free to download online such as Audacity, Reaper, Tracks (And perhaps some others).
As it has been mentioned above, make sure that they are all the same size, correctly named and placed on the right folder.
For your reference: https://support.allen-heath.com/hc/en-gb/articles/4402944132753
Cheers,
Rafael
Hi all..
I recently acquired a XONE:43C from my brother-in-law and have revived my vinyl collection that’s been in storage for the past 20 years with hopes of being able to do some more mixes (last ones I did were recorded to tape =D ).
I’ve tried connecting my mixer to my laptop by way of a USB-B -> USB-C cable (and also RCA (from ‘record’ outputs) -> USB-C DAC) and neither give me anything in any software (both show up in the sound devices in control panel (Windows 10 Pro) but neither show any sound input). I’ve also tried Audacity and even OBS studio.
I’ve installed the latest drivers on the laptop, but alas, nothing is coming through.
This is the first A&H mixer I’ve owned and now at a complete loss as to what to try.
I’m a software/devops engineer by trade, so happy to be technical if anyone has any suggestions.
Cheers..
Ian
Hi Lars,
Could it be a metadata problem then?
Yes – the re-rendering using a DAW with the settings shown in the article ensures the file type and size but also notice that the options for embedding BWF, Tempo and Markers are deselected.
There are some programs which will strip data (e.g. tag stripper for mac – https://www.markvapps.com/tagstripper or you could do it manually using audacity – https://www.audacityteam.org/) but this still doesn’t guarantee compatibility which is why we suggest using something like Reaper that can do everything in one go.
if i record an empty multitrack in my SQ, I get 22 tracks. 19 of them are the same size (in this case 2,4mb) but there are two 66kb tracks and one 33kb track
This doesn’t sound right, so it might be that your USB storage is not suitable for multitrack. The meter and error logging on the SQ-Drive multitrack screen will give the best indication of performance.
Note that we recommend using an external caddy type drive for multitrack rather than a USB stick/pen drive.
Thanks,
Keith.
I had a lot of issues too, but discovered that my audio file converters were quietly putting headers in the WAV files.
I was finally able to convert them using Audacity which is free. I had purchased 2 other paid converters and neither of those worked, and I didn’t want to use another paid option.
In Audacity;
Set Sample Rate (48k or 96k)
“Import” the original track(s).
Export / or Export Multiple
Choose “WAV (Microsoft) signed 24-bit PCM”
“Remove” Metadata tags when prompted
Name Tracks to SQ format
Once you get a good save, create a template in Audacity for to speed things up on your next run.
Hi guys
I record live music using a USB during church events and the system works extremely well. However, every now and then the audio looks like this when imported into audacity or any other editor. I have a suspicion that it is from when the USB is pulled from the mixer after the power has been turned off. Or maybe if the mixer is powered off without stopping the recording on the iPad. I have attached two images – one with the corrupted audia with the dots and one where the audio is good.
Has anyone come across this before and are there any solutions?
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