Hey Guys, I have a similar problem but slightly different. Utilizing multi-track recording on a 16 Gb Lexar thumb drive, it stopped on it’s own because it was full. All 18 audio files are corrupted and cannot be retrieved even as raw files with Audacity. However the audio files can be played on the QU16 just fine. I was trying to recover them digitally and mix them on my DAW. These files cannot be copied, edited or moved. When I tried copying, I get an error 0x80070570. Is there any way to copy them digitally from the external USB B connector on the back side?
Swiney
Hi Theodore,
The USB output from the ZEDi includes the analogue headroom from the mixer.
This means a 0dB level on the ZEDi meters equates to +4dBu on the line level (main) output and around -18dBFS coming into your computer/Audacity.
We have information about this here – https://support.allen-heath.com/hc/en-gb/articles/4403616287889-General-Qu-SQ-Levels-and-Metering-in-Qu-and-SQ – note that although it’s titled for Qu/SQ, most of this also applies to ZEDi.
There are a few places you could be introducing distortion, by pressing the headphone button on a channel you will route the signal to headphones and the meter, allowing you to check that you haven’t set your preamp gain too high. With no headphone buttons pressed, you will see the main LR mix on the meters instead and be able to check you are not sending to much combined level from channels.
Thanks,
Keith.
It seems it was just some (still unknown) configuration or driver issue with my laptop. Long story short, I installed the ZEDi drivers on my work laptop and tested it Audacity and was able to record in stereo straight away. At least I know it’s not a faulty mixer.
This may seem extreme but since I don’t feel like playing a guessing game with settings/drivers etc., I’m just going to format my drive and reinstall Windows 10 on my computer. Will be reporting back if that doesn’t fix it!
I’m stumped here and I’m hoping you guys can help. I’m convinced it’s a hardware issue at this point.
Windows 10, latest drivers for ZEDi 10FX and using Audacity as DAW.
I have a stereo signal (DJ Mixer – REC OUT) plugged into the L/R – ST1 1/4 jacks. The audio is coming in good though the headphones, definitely in stereo, meters show separation between the 2 channels…all good.
When I go to record via USB in Audacity I choose MME/ZEDi 10 3&4 and I get audio but it’s only the left channel being output into both channels of my “stereo” track. I have only the top button (M1-M2-L-R) pressed in the USB OUT section of the ZEDi.
Couple odd thing I noticed…
1. If I plug my headphones into the AUX OUT, I only get audio in the left channel of my headphones, is that normal? I tested the MONITORS OUT rca jacks & MAIN OUT xlrs, both are outputting in stereo as normal.
2. When I open the ZEDi USB Control Panel and check the “Buffer Settings” tab, it says “ASIO not active” under ASIO Status. Could this be my issue?
Thanks in advance!
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Hello Friends!
I have a Xone 96 and would like to record my mixes to a computer. I can not get a signal in the recording apps, Audacity or OBS.
I have USB1 connected to my Mac, running Traktor 3. I have USB 2 connected to my computer (tried both PC and Mac, same result. I have read all relevant topics on Audacity forums and Reddit, could not find a solution.
On both the Mac and the PC, the Xone USB2 shows up in the input device list and the signal coming from it is visible.
Then, in Audacity I set the device and quality options to Xone USB 2, 44 KHz, 16 bit and there is no signal. The only difference between the Mac and the PC is that on the Mac there is simply no signal, whereas on PC when I click monitor input, it gives a -9997 Invalid Sample Rate error. On the PC I have the Xone 96 driver installed and when I plug it in, the utility shows the device.
In privacy and security I have Audacity enabled.
Please help! 🙂
Audacity supports ASIO. It’s a separate driver installation, but no different from the SQ’s end. You can also try Windows DirectSound, might work.
You set up whatever things you want to record in the SQ I/O pages, on the USB tab. Channels, mixes, whatever.
audacity ASIO docs
Thanks. Not using audacity, I don’t think it supports the AISO drivers.
So, speaking of AISO driver module, is it a different driver installation from what I would currently have running? How do I go in using the AISO, and do I have to reconfigure the current outputs from the USB-b to make this work?
Currently I still want the 1+2 output as my main mix 5 stereo out…but I’d like to be able to select around 7 or so other individual tracks for my multi track recording.
Looking forward in some advice so I can get this sorted!
Thanks,
-Mark
When working with a DAW on Windows you should use the ASIO driver model instead of WDM. This will give you the opportunity to record all of your 24 channels simultaneously.
But youshouldbe aware that, in the case you think about it, Audacity is not a real DAW and do not support ASIO. I am using Reaper, it is inexpensive and really powerful, with success.
Right now I only see 4 pairs of channels. 1&2,3&4, 5&6, 7&8.
I was hoping to see all 24 channels as single sources in Audacity so each track can be a mono track.
as already stated from @mfk0815 Audacity is the wrong tool for this task…
you should use a DAW that can use the ASIO driver
Audacity on Windows only supports that four stereo inputs. You have to use a real DAW program like Reaper to record up to 32 channels via the SQ USB-B interface.
Thanks guys.
Toning it back a bit then. Instead of trying to use 2 different applications to grab the audio at the same time, what about if we just wanted to grab JUST the 24 channels of audio into Audacity via the USB.
Right now I only see 4 pairs of channels. 1&2,3&4, 5&6, 7&8.
I was hoping to see all 24 channels as single sources in Audacity so each track can be a mono track.
Any idea how to do that? We made a separate scene called “Recording Scene” where we mapped the USB-B to output mic input 1 through 24…though its not available to see on the PC. As mentioned, only the 4 pairs of channels. 1&2,3&4, 5&6, 7&8.
Is the usb-b not able to send out that much audio in one go? We have it set to kick out at 48khz not 96khz in order to reduce bandwidth.
Looking forward to your reply 🙂
A&H noob here.
Right now we have our main mix and a separate mix for our live stream through mix 5.
Right now we have it set up so that the mix 5 L&R is going through the USB-B output and on the computer (windows PC) we can see 4 SQ inputs. 1+2, 3+4, 5+6, 7+8.
We selected 1+2 for our streaming software to grab the LR for the mix 5. Works great…but we’re also trying to record 24 channels to Audacity simultaneously.
Is this possible? And if so, what has to be done so we can see each of the 24 mic inputs as an input on the computer?
Thanks!
@Jon
use audacity normalize function – that is more than adequate and easy to do for this purpose
normalize to -18 dB while removing DC offset
do any other editing tweaks fx yada yada that you want
then normalize to -6dB for playback (you could go to -1 safely but some AD/DA chips have minor issues at their extreme limits)
lower the gain on the SQ input or DAW to reach the dBSPL that you want to listen at, or raise it some if you should need more gain
Okay good to know. I will play around with it in audacity and hopefully the sound quality will sound just as good as when I play it through the house. Thanks so much for taking the time to get back to me much appreciated.
I kind of depends on what your wanting to take out of the board to
Audacity.
Coming from the ZED 60fx you only had two channels of audio out from the mixer into
Audacity.
In the IO set up menu under the USB tab you can select what channel or mix source is assigned to the track outputs.
By default inputs 1 to 16 are assigned to tracks 1 to 16 with 17 & 18 assigned to
the stereo LR mix.
Are you using the board LR to play Audacity back trough?
Are you wanting to use the mixers internal processing and FX on your
vocals?
If you are not using the mixer to play Audacity back through try assigning L R to USB tracks 1 & 2.
That will take you main mix output with any processing on your vocal channel into Audacity.
If your are using the mixers main L R outs for Audacity playback that would be looping
Audacity back into itself.
There are ways to work around that if that is the case.
