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2023/05/05 at 8:02 am #112715
Hi arretx,
In short yes, a ME-U equipped with an M-Dante card will take up to 40 channels of audio from the TF3 and feed the ME-1/ME-500 units. It will NOT pass channel names and stereo links automatically from the desk (like it does with an A&H mixer), however you can enter this information in the ME-U via a browser interface – saves you naming channels manually on all the ME units.
In your post you’re asking about the AB168 in this configuration. The AB168 can not be used with a TF3 or ME-U running Dante. It runs on a proprietary transport protocol (dSnake). We do have a Dante version of the 168 stagebox called DT168, which can indeed work with the TF3/ME-U in a Dante network, if of interest.
2023/04/19 at 7:37 am #112482Hi Tman,
Generally speaking, no, gigaACE is not designed to be networked through a switch. It is a point-to-point connection so each of your cards can only talk to 1 other device. (The B port on each gigaACE card is for redundancy purposes only, so the card should never be used to connect to two separate devices).
To connect three systems together over gigaACE, you would need 4 cards. 2 to link System A and System B, 2 other cards to link System B and System C. You can then use tieline patching on System B to send audio from A to C or viceversa.
Other protocols such as Dante are generally better suited for networking more than 2 systems together, and more easily supported through network switches.
2023/03/24 at 8:24 am #112122Hi Phill,
No I’m afraid. The M-Dante card cannot control the preamps of DT168/DT164-W boxes.
2023/03/20 at 9:59 am #112069Tobi, while it’s true that our FX Returns don’t use Input channels (so you have 128 Input channels + 16 stereo FX Returns, which is the equivalent of a 160ch console), FX Sends do count towards the 64 mix busses.
2023/03/17 at 9:29 am #112032Our test department have successfully run DT Preamp Control on Ventura with both Intel and M processors. Could you open a Support ticket at support.allen-heath.com ideally with a crash report or macOS log?
2023/03/06 at 12:22 pm #111814Just to let you know that we have released a maintenance version of Custom Control.
Download it – https://www.allen-heath.com/custom-control/software/
Read about it – https://www.allen-heath.com/media/Custom-Control-Release-Notes-V1.3.1.pdf2023/03/06 at 8:43 am #111807Marc,
You said in the OP that you want the Mac to receive the signal pre fader, but you didn’t specify whether you want it pre or post Avantis processing?
If you want the signal straight off the preamps with no processing (essentially an input split, for processing in the Mac) then yes, tielines is a good suggestion but you could also look at the Record Send function in Virtual Soundcheck. This sends audio to the I/O Port pre-processing and pre-fader, but follows the order of the input channels and thus you don’t need to worry about the patch – whatever is patched to your channels will also be sent to the Mac.
If you want the signal to be post Trim, HPF, Gate etc. then I would use Direct Outs instead. Just make sure you disable the ‘Follow Fader’ option in the Routing screen.
2023/01/25 at 9:49 am #111107And here’s a couple of compatibility notes you should be aware of:
– AHM V1.3 will only connect to Custom Control app V1.3 or higher, due to security improvements. Custom Control V1.2.6 will NOT connect and display a username / password error.
– For the multi-unit feature of Custom Control V1.3 to work, the firmware of the host unit must support multi-unit. For example, AHM V1.3 or higher. Current dLive / Avantis firmware cannot host a multi-unit config.
These are also detailed in the release notes for Custom Control and AHM.
2023/01/23 at 3:51 pm #111058@MartinM
I cannot find your email address in our Support database. Do you have a ticket number I can look up from previous correspondence, and was it through http://support.allen-heath.com/ or an A&H distributor? Your local A&H distributor should be able to assist regardless of where you bought the mixer from, and I’m happy to facilitate that if you reach out to my team directly at http://support.allen-heath.com/ and reference this conversation.
2023/01/19 at 3:04 pm #110989I’ve already answered the other thread but essentially, this is not possible without a fundamental rewrite of the dLive architecture. It is not just a problem of clock source. All Surface I/O (including the I/O Ports) is simply sent to / received from the MixRack engine. The Surface doesn’t really handle audio from the I/O Port other than sending it to the MixRack. You can think of the Surface I/O Ports as additional MixRack I/O Ports (which is why they are labelled 4 and 5), they simply happen to be in another physical location.
Also, the main gigaACE link is designed with enough bandwidth to transport ALL Surface I/O (including the I/O Ports) to/from the MixRack, this can easily exceed the 128ch limitation of each I/O Port. Another reason why enabling a MixRack to Surface link over a Dante card would prove problematic.2023/01/19 at 8:45 am #110980Hi @MartinM
I notice you said ‘ship the console back to Georgia’. Where are you based? We might have other distributors or service centres closer to you?
Ultimately not all of our dealers are in a position to offer advance replacements or on-site servicing, but on the topic of spare parts, I can assure you that we have spare parts available to ship. If there’s been delays, they were due to component shortages, not to prioritising new consoles.Feel free to open a ticket with our UK team at support.allen-heath.com for advice on the best route to service. Or if you have a ticket already open, PM me the ticket number and I’ll look into it.
2023/01/09 at 8:33 am #110800Hi JMaya,
To use any of the Surface audio I/O, PAFL, Talkback and Surface I/O Port, you will need a valid gigaACE connection to the MixRack. Without the gigaACE link, you can only have TCP/IP control and metering data.
The Surface to MixRack connection is not supported over Dante or other formats.2023/01/06 at 8:25 am #110743That’s certainly possible. The gigaACE card in the dLive can connect to the SQ SLink. You can use tie-lines to patch all the dLive preamps straight to the SQ for a digital split. These SLink inputs on SQ can be patched to SQ channels for monitor mixing, and also patched (again using tie-lines) to USB for recording.
Make sure you configure the clock settings appropriately, for example if the dLive is using its Internal clock, you want the SQ to sync from SLink.2023/01/05 at 9:46 am #110727Steffen is correct, the DX Ports are designed purely for our DX expanders and although the audio transport part of the protocol is similar, the preamp control data is likely to generate errors. I know users in other threads have pointed out that audio passes through, but this setup is not supported nor tested by A&H.
2023/01/03 at 8:15 am #110671Hi both,
The channel meter shows post-processing, pre-fader metering for Input channels, but post-fader metering for Mix channels.
You can check the post-fader level if needed by pressing PAFL on the channel, with the PAFL set to AFL. -
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