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Hi Jacob,
The DT168 behaves slightly differently than a DX expander with regards to mic preamp control. Essentially multiple A&H mixers can have control of the same socket preamp, and the split can occur at the Dante level (DT168 -> multiple destinations) as opposed to tielines from one mixer to another. And yes, on dLive you can turn on Gain…[Read more]

Hi Drew-Diablo,

You will always need a dLive MixRack (DM or CDM) to start with. The dLive Surfaces cannot control an iLive iDR MixRack.
That being said, they could re-purpose their iDR48 and xDR as simple I/O boxes, with preamp control over a laptop or iPad, and send the audio to/from the dLive. To do this, they will need an ACE card in the Port…[Read more]

I can confirm that the only arbitrary limit is the 40 TCP connections to the MixRack, as you can read in this KB article.

The same article also points out that real world performance is really dependent on Wi-Fi bandwidth. In our tests we have found that even the best access point can dramatically drop throughput bandwidth depending on distance,…[Read more]

I can confirm that the only arbitrary limit is the 40 TCP connections to the MixRack, as you can read in this KB article.

The same article also points out that real world performance is really dependent on Wi-Fi bandwidth. In our tests we have found that even the best access point can dramatically drop throughput bandwidth depending on distance,…[Read more]

If you are getting errors in the logs, I’d recommend sending your logs and Show file to support@allen-heath.com so we can look into it for you.

Hi Peter,
Yes, you can leave any number of slots empty.
As you suggest, try the same card in slot 4 and see if the system recognizes it, this should tell you if the problem is with the card or with the backplane.
Also check the connector for any obvious sign of damage, bent pins etc.

Clock settings? Make sure you set one system as master (Internal clock) and the other as slave (Sync from gigaACE card).
Some users also like to create comms lines between the systems, patched to the Ext In to PAFL.

@Wolfgang

Can I also use the new DT168 with this card?

No I’m afraid. To control the DT168 or DT164-W, you will need one of the new dLive Dante cards (or the SQ Dante card on SQ). The old M-Dante card does not support preamp control of the Dante DT expanders.

Hi benniferj,

I’m afraid GLD MixPad doesn’t follow user permissions set in the desk.

As a workaround, you might want to try GLD OneMix, which will only allow access to the channels and processing you (the admin) set in the app.

Another option, if the venue already has a Crestron / AMX control system or equivalent, is to program such system to…[Read more]

George, I haven’t seen this before.
Can you open a ticket at support.allen-heath.com and attach the SQ show file and ME config file, so we can try and reproduce here?
Does the same problem occur if you connect a ME-1 direct to the mixer?
Also please confirm firmware version on ME-U and ME-1s.

@Gyuri
You need PT HD to record more than 32 simultaneous channels.
https://www.avid.com/en/pro-tools/comparison

Topic closed. It never really belonged to this forum!

Hi Ethan,

Default IP for the Dante card is automatic. It will use a DHCP server if one is present, or adopt a link local (zero-config) address.
You didn’t say what the problem is. It looks like the three devices are discovered in Dante Controller. Can you patch audio in the routing view?
Is the SQ Dante card set to 48kHz sample rate? You would…[Read more]

There isn’t a specific guide on FoH/Mon digital splits. The first things to do are patching your signals in the I/O Screen and setting the clock appropriately.
The Factory template FoH and Mon shows will give you a good starting point with sensible bus config and strip layout for each.
In your configuration I would recommend using the DM48 as the…[Read more]

@David Are you talking about the engineer’s Wedge and IEM outputs? These are fed from the same PAFL bus, but either would get automatically muted depending on the channel or mix assignment to these strips. E.g. if an Aux is assigned to the IEM strip, PAFL’ing this Aux will mute the Wedge strip; if an Aux is assigned to the Wedge strip, PAFL’ing…[Read more]

Hi David,

Please submit a ticket at http://support.allen-heath.com/ with your Show file, and our Support team will take a look for you.

Have a look here: http://support.allen-heath.com/index.php?/Knowledgebase/Article/View/1152