@Mfk0815 see my post here: https://community.allen-heath.com/forums/topic/pafl-on-ip8-and-sel-fol-pafl-not-working/#post-63362
The workaround many came up with is to assign some of the IP8 SoftKeys to Scene Recalls which recall different IP8 assignments.
I wrote an article a while ago on this – should still be relevant:…[Read more]

@Mfk0815
In your MixRack Config, you can choose to have the Main bus on separate fader strips. This would give you separate processing for L and R. You can then gang the attributes you like e.g. faders, mutes, but keep the eq separate.

@devanbumstead

Check with Focusrite for recommendation on PC hardware. But generally speaking, use a dedicated SSD drive for multitrack recording (separate from the OS drive).
Personally I would avoid Logic. It’s notoriously taxing on resources with multitrack recording. Use Reaper / Tracks Live / Nuendo Live then move to Logic for editing if…[Read more]

Hi Ash,
Yes that’s correct. The use of user profiles with OneMix is simply to distinguish between Admin and user access. All users can share the same user profile.

There is no issue whatsoever with multiple users sharing the same user profile. The only limitation is the total number of TCP connections to the MixRack (40).
The reason multiple user profiles are required for the Custom Control ‘personal monitor’ example discussed here, is only because the design choice was to have a specific UI per user profile…[Read more]

Inspired by the work by ThatComplicatedMidiGuy, I thought it might be useful to provide a more generic example, so I created a Config with 8 Layouts, each assigned to a dLive User Profile (with default user names) and controlling a St Aux. Each Layout has tabs to access channels 1-64, with controls for send level and pan, assign on/off (can be…[Read more]

User Profiles are stored in the MixRack and are independent of Show files. You might want the operator to recall different Show files, but prevent them from updating firmware or changing network settings. Show management is itself a permission option of user profiles. So they have to be separate.
There is no mechanism at present for backing up…[Read more]

Zero is Zero

Not quite. As Fab points out above, you are looking at very different scales. Yamaha mixers display dBFS, same as your DAW or audio interface. So it’s normal you get the same 0 reading.
Meters on Allen & Heath mixers display an analogue scale, with 0dB = -18dBFS. Try measuring a Sig Gen sine wave output reading +18dB on the meters,…[Read more]

Check that the channel isn’t part of a ME group on another key, which would act like a DCA.
Also check the Direct Out level for the channel on your mixer, this is per channel so it is possible it was turned down unintentionally.

Hi tmdarlan,

I have seen this issue before but we don’t have a solid reproduce yet.
Can you try rebooting the MixRack and uploading the Custom Control Config again?
If that doesn’t work, open a ticket at support.allen-heath.com and we’ll look into it for you.

PRIME is currently in external beta testing, and so far the feedback has been great. I imagine we will ship by September at the latest. Perfection takes time!
Some figures below, full specs will be online soon and there is so much more to it that you cannot put in numbers, like the Nichicon Fine Gold capacitors or the 4ch of ADC per input… bear…[Read more]

@Jay

That is incorrect. If the fibreACE card is used in ‘Convert’ mode (bridging the built-in gigaACE port/s into the card), then it would transport all 300+ channels bi-directionally on fibre, offering exactly the same performance as the built-in ports. No need to know the mapping either, as far as the operator is concerned you are still…[Read more]

Hi Dima,

We are working towards Sennheiser integration but please note A) we cannot guarantee release in V1.9 and B) we cannot confirm yet what Sennheiser product lines will be compatible, due to different protocols in use across their range.

Hi Rog,

Typically Digico uses 50um multimode OM2 with either HMA or Fibrecast expanded beam connectors. You should double check that, there is a chance the installer put in custom install cables.

Our fibreACE cards would save you testing and buying third party converters. However they require OM3 or OM4 fibre, and you would need a technician to…[Read more]

Hi Lishinsky,

Can you open a support ticket at support.allen-heath.com and include details of your clock settings, so we can look into this for you?
– dLive clock settings (MixRack Audio Sync) for each desk
– Dante clock settings (Dante Controller) for each card
– Waves clock settings (SG Studio) for each card

Remember you can also have different interfaces serving the same user profile, depending on the device type. E.g. user ‘AV guy’ can have a couple of faders or preset recalls on a phone, some more control on a tablet, and more comprehensive routing and metering on a desktop machine. Although this doesn’t help with the personal monitoring…[Read more]

As Alex said, please start a Support ticket so we can investigate this, preferably attaching a picture or link to a video showing the issue.
Also note that Pro Tools truncates names over HUI so this might explain some of the observed behaviour.

@General – if you are unable to submit a ticket, simply send an email to support@allen-heath.com

the ability to limit output values for faders

Set the Audio Taper of a fader object to Off, and the Min Gain / Max Gain properties will be displayed.

You could indeed build a personal monitoring app. Multiple layouts (e.g. controlling different Aux mixes) can coexist in the same config file, assigned to different user profiles. So for example User 1 controls Aux 1 etc.