Forum Replies Created

Viewing 15 posts - 1 through 15 (of 1,087 total)
  • Author
    Posts
  • #113254
    Profile photo of Nicola A&H
    Nicola A&H
    Keymaster

    @JAK
    Can you tell us more about your setup?
    – Network topology, switch configuration etc.
    – Is the Dante card in redundant mode or switched mode?
    – Is the Dante card bridged to the dLive control network?
    – IP address of Shure receivers (control and Dante), IP address of dLive, IP address of Dante card

    #113187
    Profile photo of Nicola A&H
    Nicola A&H
    Keymaster

    Hi Peter,

    All digital wireless systems will exhibit some latency, even before hitting the Dante network. That said, Dante transport latency is typically higher than a DAC/ADC combination, but if you wish to keep your signal chain digital to avoid multiple conversions, you can experiment with the latency setting for the SQ Dante card in Dante Controller. This can be reduced to 250ns I believe (from the default 1ms) provided you have a direct connection from the Sennheiser receiver to the mixer.

    #113186
    Profile photo of Nicola A&H
    Nicola A&H
    Keymaster

    @chans
    Do you have a valid subscription in Dante Controller from the DT168 to the Dante card (a green tick)?
    If so, does audio from the preamp get through to the channel?
    Is the DT168 connected directly to the Primary port of the Dante card?

    #113094
    Profile photo of Nicola A&H
    Nicola A&H
    Keymaster

    Hi Jimmy,

    If you’re running two CDM MixRacks, all channels should behave independently and mutes on one system will NOT affect the other system.
    Is it possible that your control network bridge is On on both gigaACE cards and that both Surfaces connected to the same MixRack unintentionally? (It doesn’t matter if the Cat5 cables go direct to each CDM, at a network level each Surface will see both CDMs in this configuration.)
    Try switching the bridge Off on both cards as a starter. You could also double check the target MixRack for each in the Surface network settings.

    #113040
    Profile photo of Nicola A&H
    Nicola A&H
    Keymaster

    Small correction: with DT168 and DT164-W, multiple A&H consoles can have control of the preamps at the same time, and the audio can be sent direct from the DT boxes to both mixers. In this configuration, there is no single ‘owner’ of the preamps.

    Søren is correct that Dante devices can be networked. There are some limitations on number of DT boxes and Dante cards in a system (especially when running Dante Domain Manager), documented in the Dante firmware release notes, but your setup sounds absolutely fine.

    #112937
    Profile photo of Nicola A&H
    Nicola A&H
    Keymaster

    That’s correct. The bus assignment is independent but the ‘main’ channel level applies to all main mixes (LR and M).
    I would definitely suggest an Aux for subs if you want to control the send level to the subs for individual channels. I would also place the Aux fader strip next to LR and appropriately name/colour it.

    #112905
    Profile photo of Nicola A&H
    Nicola A&H
    Keymaster

    Please see Keith’s response in this thread: https://community.allen-heath.com/forums/topic/noise-at-all-local-inputs

    #112813
    Profile photo of Nicola A&H
    Nicola A&H
    Keymaster

    Director V1.97 has passed testing with Monterey on both Intel and M processors. I will ask the team to update the download link.
    Unfortunately compatibility with Ventura remains problematic and still under investigation.

    #112715
    Profile photo of Nicola A&H
    Nicola A&H
    Keymaster

    Hi arretx,

    In short yes, a ME-U equipped with an M-Dante card will take up to 40 channels of audio from the TF3 and feed the ME-1/ME-500 units. It will NOT pass channel names and stereo links automatically from the desk (like it does with an A&H mixer), however you can enter this information in the ME-U via a browser interface – saves you naming channels manually on all the ME units.

    In your post you’re asking about the AB168 in this configuration. The AB168 can not be used with a TF3 or ME-U running Dante. It runs on a proprietary transport protocol (dSnake). We do have a Dante version of the 168 stagebox called DT168, which can indeed work with the TF3/ME-U in a Dante network, if of interest.

    #112482
    Profile photo of Nicola A&H
    Nicola A&H
    Keymaster

    Hi Tman,

    Generally speaking, no, gigaACE is not designed to be networked through a switch. It is a point-to-point connection so each of your cards can only talk to 1 other device. (The B port on each gigaACE card is for redundancy purposes only, so the card should never be used to connect to two separate devices).

    To connect three systems together over gigaACE, you would need 4 cards. 2 to link System A and System B, 2 other cards to link System B and System C. You can then use tieline patching on System B to send audio from A to C or viceversa.

    Other protocols such as Dante are generally better suited for networking more than 2 systems together, and more easily supported through network switches.

    #112122
    Profile photo of Nicola A&H
    Nicola A&H
    Keymaster

    Hi Phill,

    No I’m afraid. The M-Dante card cannot control the preamps of DT168/DT164-W boxes.

    #112069
    Profile photo of Nicola A&H
    Nicola A&H
    Keymaster

    Tobi, while it’s true that our FX Returns don’t use Input channels (so you have 128 Input channels + 16 stereo FX Returns, which is the equivalent of a 160ch console), FX Sends do count towards the 64 mix busses.

    #112032
    Profile photo of Nicola A&H
    Nicola A&H
    Keymaster

    Our test department have successfully run DT Preamp Control on Ventura with both Intel and M processors. Could you open a Support ticket at support.allen-heath.com ideally with a crash report or macOS log?

    #111814
    Profile photo of Nicola A&H
    Nicola A&H
    Keymaster

    Just to let you know that we have released a maintenance version of Custom Control.

    Download it – https://www.allen-heath.com/custom-control/software/
    Read about it – https://www.allen-heath.com/media/Custom-Control-Release-Notes-V1.3.1.pdf

    #111807
    Profile photo of Nicola A&H
    Nicola A&H
    Keymaster

    Marc,

    You said in the OP that you want the Mac to receive the signal pre fader, but you didn’t specify whether you want it pre or post Avantis processing?

    If you want the signal straight off the preamps with no processing (essentially an input split, for processing in the Mac) then yes, tielines is a good suggestion but you could also look at the Record Send function in Virtual Soundcheck. This sends audio to the I/O Port pre-processing and pre-fader, but follows the order of the input channels and thus you don’t need to worry about the patch – whatever is patched to your channels will also be sent to the Mac.

    If you want the signal to be post Trim, HPF, Gate etc. then I would use Direct Outs instead. Just make sure you disable the ‘Follow Fader’ option in the Routing screen.

Viewing 15 posts - 1 through 15 (of 1,087 total)