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  • #28753
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    AndyH
    Moderator

    Just one more thing to add …

    For best performance on the Apple Aiport Extreme; we recommend users set Multicast to high. To do this open the Apple Airport Utility, select your airport device, select manual setup, select the airport button, select the wireless tab, select the wireless option button, set Multicast to High.

    #28752
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    AndyH
    Moderator

    Hi theWhiplash,

    We tested several routers and access points and published a list here:
    https://www.allen-heath.com/UK/CategoryDocuments/iLive_Router_Compatibility_Version_1.pdf
    Unfortunately in our experience the Apple Airport Extreme didn’t have quite the same overall performance as the others we tested. But none the less, it’s probably worth trying out and seeing if it’ll work well enough for what you require.

    To setup the Airport you’ll need to use the Airport Utility. On Windows you’ll need to download this (using the installation CD provided with the Airport). On Mac you’ll find it under Applications -> Utility.

    Once the Airport Utility is opened, select ‘Manual setup’. Then select the internet tab at the top. Under this section you’ll see ‘DHCP’, click on that.

    Unfortunately one of the difficulties you might have been having with setting up the IP address of the router is that you can’t. As far as I am aware, Apple does not permit users to completely change the IP address of their router. They only give you the following options: 192.168.x.1, 172.16.x.1 & 10.0.x.1). The ‘x’ being the only variable you can change.

    So I’d recommend setting the router to 192.168.1.1 without it being connected to the iLive. To do this, the settings on the Airport page should look as like:
    DHCP Beginning Address: 192.168 . 1 . 100
    DHCP Ending Address: 192.168.1.200
    DHCP Lease: 1 day
    (So although Apple don’t specifically tell you the routers IP will be set to 192.168.1.1, we just know it will because of how you setup the DHCP beginning address).

    Then you must change the IP address of the iLive MixRack to avoid conflict. So when the iLive surface and mix rack have been switch on, go to Utility -> Networking -> Network setup. Tap the Mix Rack IP address box, and change the last number to something else (for example 192.168.1.4). Or if you are using Editor please see Setup -> Network Setup. Please note you will only be able to connect the Airport to the iLive after you have changed the MixRack IP address. You will have to make this change to any other iLives you need to use the AirPort with. Which is why our documentation always points towards users changing their router/AP address. But I don’t believe you can with Apple’s Airport Extreme.

    Once you’ve changed the MixRack IP address, you can plug a RJ45 Cat5 cable from the Airport into your MixRack. Then connect to the airport wireless, and open Editor.

    You should see your Mix Rack/Surface name appear now in Editor. And press connect. If you don’t, we recommend you disable all other network adaptors (wired, bluetooth etc).

    I hope this helps,

    AndyH

    #28743
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    AndyH
    Moderator

    Hi all,

    Sorry Stix but that’s not quite true. We don’t recommend users use 192.168.1.255, we actually recommend users set their router or access point to:

    IP Address: 192.168.1.254
    Subnet Mask: 255.255.255.0
    DHCP Address Pool Start: 192.168.1.100
    DHCP Address Pool End: 192.168.1.200

    I’m not trying to nit-pick, but 192.168.1.254 and 192.168.1.255 seem similar, but do very different things.

    Using the settings above, and assuming you’re using the default MixRack/Surface/Touch Screen IP addresses (192.168.1.1, 192.168.1.2, 192.168.1.3) you’ll be able to plug your router/access point into your iLive/Mix Rack and use it to wirelessly connect your PC/Mac running Editor (or iPhone or iPad for that matter). Your PC/Mac will automatically get an IP address (between 100 and 200) that won’t conflict with your iLive static addresses or the router/access point it’s self.

    Hope that helps. Wasn’t trying to knock your advice stix, just wanted to clear things up.

    AndyH

    #28594
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    AndyH
    Moderator

    Hi Steffenromeiss,

    You said “The wedge fader changes not the volume of the local monitor output”. Yes that is correct, I said in my first post that you must use “the stereo PAFL wedge outputs. Assign wedge L and R out of the R72 outputs”. Then you can assign the wedge volume control/fader anywhere on the surface (in several different places if you like) to adjust your PAFL/monitor volume.

    Unfortunately there is no volume control on the R72 for the Local Monitor Outputs. You have to use a different monitor output if you require a volume control on the board, such as the Wedge monitor.

    AndyH

    #28529
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    AndyH
    Moderator

    No, you shouldn’t need to activate processing to have mains present when nothing is PAFL’d.

    Are you sure you’ve got the mains configured to go to PAFL? You’ll find these options in the PAFL menu. And just ensure mains isn’t muted/DCA muted.

    AndyH

    #28517
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    AndyH
    Moderator

    Yep, if you recall the correct scene it will re-work the assignments correctly.

    I sometimes find I recall an old scene, stored by pressing ‘store all’, and old PL settings get recalled.

    AndyH

    #28513
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    AndyH
    Moderator

    Have you got any other devices on the network? If so, try removing any other network devices (switches, access points) and just connect one short RJ45 between the laptop and the Dante Port.

    Also try opening up Dante Controller, just to make sure you always have green ticks on your assignments. I highly doubt this would be your problem, but just worth checking.

    AndyH

    #28512
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    AndyH
    Moderator

    You could try using the stereo PAFL wedge outputs. If you assign wedge L and R out of the R72 outputs, then you can assign the wedge channel onto the surface and use it as a volume control.

    Andy

    #28510
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    AndyH
    Moderator

    Hi guyharris,

    albin’s suggestion is good, you need to ensure you’re plugging the same PL device into the same ports of the PL9 each time. As each port can be configured to do something differently.

    You may also want to check your scenes, to make sure you haven’t got any PL settings in your scenes that might be changing your PL settings.

    If the issue still occurs, please let us know.

    Andy

    #28489
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    AndyH
    Moderator

    Hi Stix,

    I read your intended setup, and was concerned it may not work correctly with Dante. Therefore I contacted Audinate and asked them about using the same router for wireless (editor) and wired (Dante) functions.

    I’ve created a new thread in order to post their reply:

    https://www.allen-heath.com/iliveforum/topic.asp?TOPIC_ID=1617

    Hope it helps,

    AndyH

    #27505
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    AndyH
    Moderator

    Hi Stix,

    Yes, we can confirm that the Pan problem you have described is a bug in v1.80. We are currently investigating the issue.

    Cheers,

    AndyH

    #27183
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    AndyH
    Moderator

    Hi Biggsounds,

    iLive Editor MIDI Control is only designed to work with Continuous Controller messages and Note messages. If you’re having trouble getting switches to work make sure there not setup to be anything other Note messages (they may be set to Program Change messages or something else).

    Hope that helps,

    AndyH

    #27165
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    AndyH
    Moderator

    Hi RayS,

    I’m not sure what it could be. Probally best to give A&H Technical Support a call or an e-mail (https://allen-heath.helpserve.com) when you’re able too. Please send them your log files and show as well. I’m sure they’d be able to help.

    Cheers,

    Andy H

    #25941
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    AndyH
    Moderator

    Hi Ryanp,

    Probally best to give A&H Technical Support a call or an e-mail (https://allen-heath.helpserve.com). I’m sure they’d be able to help.

    Cheers,

    Andy H

    #24293
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    AndyH
    Moderator

    After e-mailing possible solutions, I’ve found that updating the version of java fixes the issue. We would recommend using v1.6 onwards. If you go to:

    http://www.java.com/getjava you can download the latest version.

Viewing 15 posts - 31 through 45 (of 47 total)