Can´t read wav files from my QU-16

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This topic contains 3 replies, has 3 voices, and was last updated by Profile photo of garyh garyh 3 years, 1 month ago.

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    Profile photo of villivm

    Hi we purchased QU-16 in my work and I have been doing some recording tests with no success. I am using SSD disk that my QU-16 recognizes after formatting. I can record on the SSD disk but when I take the wav files to my computer they seems to be corrupted. I can´t play them and they all have the same file size 512kb. Both files from stereo recordings and multitrack recordings.
    I am using a PC with Windows 10 to read the files. When I open in Adacity the file looks strange..see picture.

    Any settings taht I am missing in QU-16?

    Profile photo of villivm

    I have found the problem for the Sterio recording I was not sending the main L & R to the USB. Now I need to figure out how to do it with multitrack.

    Profile photo of airickess

    If you see the files are all 512kb then they are there but the file headers haven’t yet been written.
    You aren’t stopping the recording and letting the console write the headers correctly onto the drive before ejecting the drive.
    Also, you might be shutting down the console improperly before pulling the drive from the QU Drive slot.
    To recover those files –
    Import the files into Audacity as RAW PCM files. You will be able to see the files.
    Export each file as a .wav file, 24/48.
    After that you will be able to use the files.

    Profile photo of garyh

    I have multitrack recording Arm, Start, & Stop set to softkeys and notice it takes 30 seconds or so to be ready to record after hitting the Arm key, and the same to actually stop recording after hitting Stop. The first time I used these I thought the keys weren’t working, then realized the qu was creating the 18 wav files while arming, and finalizing the files after hitting Stop. Watch the USB LED light while these are happening.

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