Waves SG install win11 blue screen

[alfaomega]

Dear all,
I have tried to install A@H waves card driver for dLive on a new pc with Win11 operation system.
1st of all it is a driver from 2017 not updated since, which contains an old Waves Central and SoundGrid application that is installed at the same time. At least it is the driver i have found after long research.

By restarting my computer I got a win11 blue screen.
After some tests i have identified the problem on the start of the SG application.
Can somebody gives advise how to get the waves card works on win11?

For info, I have an old Win8 pc with the waves driver and SG installed, which works fin.
Thx for your help.

[Nicola A&H]

Do you have a link or version for the driver you have installed? You might be trying to install a legacy version. The current version should be available for installation and activation through the latest Waves Central.

[alfaomega]

The version I have installed in in the following link.
V9r10 released October 1st, 2015.
https://www.waves.com/login?ReturnUrl=/downloads/allen-heath

In the meantime I have reached to run SG studio application.
It request un driver update for the M-DL-WAVES3 card.
I do not know where to get this update, as the old waves console will not connect to the internet.
The waves central offline installation is requesting to browse to a data file I do not know where to find. The data package downloaded with the offline waves central will not link into.

Really not user friendly, however still not know how I can get un updated driver.

[SteffenR]

I’m not familiar with the soundgrid thing, but Waves central shows the available drivers.

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[SteffenR]

Ah, under Offline Installer, it should be possible to build a USB stick that contains the files needed for the card.

[alfaomega]

Dear SteffenR, I have tried with SG v14 and as well with the wave card driver v14, but the soundcard is not recognized.
To test this different configurations’ I had many blue screens.
The Pbs is that since this initial V9r10 released installation, all license on Waves plug-ins do not works anymore.
I have de-, re-installed with reg cleaning all again, but the result is always the same, no licenses anymore.
I have contacted waves support service, but without a result in the moment.

[alfaomega]

I have found the solution. All is now working.
The problem is that there is a link in the A&H site
https://www.allen-heath.com/content/uploads/2023/06/WAVES-V3-fitting-note-AP10844.pdf
to a download for a waves3 driver (v9.10) that is not the right one to be taken.
https://www.waves.com/downloads/allen-heath#v9_7
The right things to be done is to download the offline waves central (as mentioned by Nicola)
https://www.waves.com/dlrdr?id=central-offline-v9-92-win
and to install the wavesv3 driver for A&H.

Regarding the license recognition problem. I had to désactive all my waves plug ins before to reactivate them again after the driver installation.

I hope this explanation will help other people in the future.

[Author]

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