Bitcrushed Audio When Streaming

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  • 2024/04/27 at 11:00 am #121662
    Profile photo of trickettstricketts
    Participant

    Hi guys!

    I’ve been using my CQ-12T exclusively for studio use and streaming. I have the latest driver downloaded on my PC (v5.50.0) and am having some issues when streaming. I typically will run 3-4 analog channels (a couple stereo-linked) and a USB enabled stereo channel to send virtual instruments through. I will then send my output to a “Stream” channel which my listeners will then hear in Discord or Sonobus.

    My issue is: After a few minutes of streaming, the audio will become bitcrushed or very grainy with low resolution. It sounds very digital and blippy. I’ve tried both sample rates (48 kHz and 96 kHz) to no avail. It is a very unpleasant sound that both I can hear and my audience can hear. I can power cycle the mixer and everything goes back to normal for a few minutes before this issues comes back.

    Any help would be great! Thanks

    System Specs:
    Microsoft Windows 11 Home
    10.0.22631 Build 22631
    AMD Ryzen 9 3900x 12-Core Processor, 3801 Mhz
    64GB Ram

    CQ-12T Firmware: v1.1.1

    2024/04/27 at 4:00 pm #121667
    Profile photo of Area51dronesArea51drones
    Participant

    Have you had good luck using other audio mixers with this workflow?

    2024/04/28 at 2:16 pm #121679
    Profile photo of trickettstricketts
    Participant

    Yes, I’m coming from a Behringer Flow 8 digital mixer and didn’t have any issues like this with it.

    2024/05/02 at 8:06 am #121794
    Profile photo of Anonymous
    Inactive

    Have that issue since the beginning.
    It is a windows issue when using VDM drivers, it is very random, and non reproductible.
    Might occur less with ASIO driver but not sure.
    No need to shut down CQ when it is happening, my solution is to change sample rate on the fly form drivers windows on the PC and it is back to normal again for a while.
    A&H support is aware and still investigating.
    I really encourage you to contact them also, that will for sure help them.

    2024/05/03 at 1:50 am #121825
    Profile photo of trickettstricketts
    Participant

    Ahh, I see. I figured it was driver related some how. How does one exactly change the sample rate of the drivers? Or do you mean on the mixer itself in the config panel/USB panel?

    2024/05/03 at 4:31 am #121826
    Profile photo of Anonymous
    Inactive

    Go on the CQ driver’s window and you’ll find here that you can change sample rate on the fly.
    By the way I am currently trying another solution by disabling the motherboard sound card’s drivers.
    Seems to be running OK so far.

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