dLive Freeze

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This topic contains 10 replies, has 10 voices, and was last updated by Profile photo of MJPA Hire MJPA Hire 2 years, 4 months ago.

Viewing 11 posts - 1 through 11 (of 11 total)
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  • #73490
    Profile photo of JPage
    JPage
    Participant

    Has anyone had half of dLive surface freeze? The faders and controls on the lower part continued to work but the screens and all controls on the elvated portion didn’t respond at all.

    #78113

    I’ve had that happen once on a boot sequence. I’ve noticed that since one of the more recent firmware updates, (forget which, specifically) The login screen needs to pop up twice before you can actually touch the screen. IE – login screen pops up, then it sits for a second w/ the little mouse X thing, goes grey for a moment, then pops up to the login screen. If you get hasty and try to interact with the screen on that very first time it shows up, I’ve had the surface hang there.

    …outside of that particular circumstance? Never.

    #78126
    Profile photo of SteffenR
    SteffenR
    Participant

    had it once with a WiFi AP connected…

    #78137
    Profile photo of Wolfgang
    Wolfgang
    Participant

    my dLive works fine, too.

    two weeks ago i got a call because another dLive was always frozen. i didn’t have a job by chance and could help out with my dLive.

    the problem was that the owner of the defective dLive knew the problem, but rented the console anyway. he called the band mixer the day before, which he should not switch the right bank, otherwise the console freezes.

    that can never happen!!
    a desk must always be completely ready for use when it is rented!

    #78646
    Profile photo of RayS
    RayS
    Participant

    Hey Steffen, how did you resolve he freeze issue? I seem to have similar problem lately…

    Ray

    #78661
    Profile photo of Jens-Droessler
    Jens-Droessler
    Participant

    RayS, please list all the dLive systems IPs and the outers IP. Sounds like an overlap…

    #78671
    Profile photo of SteffenR
    SteffenR
    Participant

    I only have the freeze with an ipad connected
    have my WAP always connected, and only with ipad logged in an the app running I sometimes have the issue

    and btw… no IP adress conflicts

    #82346
    Profile photo of thecomposinator
    thecomposinator
    Participant

    I’ve been having the same problem. I’ve noticed that lately our brand new c3500 was lagging when I was saving/changing scenes and changing screens. Today I went to change scenes and it froze for a few seconds. Then I went to change scenes and it froze for like a minute. The faders still worked and so did the audio (no drops), but the screens froze. I pushed a few buttons with no response. Then when it came back it executed all the commands I put in while it was froze. Any suggestions? This should not be doing this.

    #82432
    Profile photo of RobbO
    RobbO
    Participant

    No freezes here but my s5000 restarted it’s self when I connected to the mixrack using Director. I had an s7000, DM64, and DM0 all connected together at the time. Once it restarted everything was solid.

    #82435
    Profile photo of Netracer24
    Netracer24
    Participant

    I can attest it is more than likely a networking issue. Verify that everything is good on the networking side of things. Having a dedicated network for the Dlive system is preferred.

    #82508
    Profile photo of MJPA Hire
    MJPA Hire
    Participant

    The Screen on my C2500 has frozen a couple of times during show, had to reboot to clear, no particular reason. used iPad for screen functions during freeze.

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