I have been experiencing a similar occurrence for about a year.
Regardless of audio program (Cubase, Audacity, Windows Media Player, YouTube, etc.), I get glitchy audio. It typically starts with a few odd crackles, say, a minute into playback, then the crackle worsens. It sounds as if the sample or bit rate is slowly being dialed down until the audio sounds like an old Atari video game. After a few seconds, it typically starts to rapidly clean up, then sounds just fine.
QU16 connected to my ASUS (N501VW Signature Edition, i7-6700HQ @ 2.60GHz 2.59Ghz, 64-bit) via USB3 (only option).
If I disconnect the QU16, everything sounds fine using the built-in audio port
I’ve tried disabling the “DAW control” to minimize variables, as well as a host of Windows features that are not related to audio).
I’ve had a tech from Sweetwater remote access my laptop to resolve the issue with no success.
NOTE: I had an almost identical issue about 10 years ago with my Roland SI-24 boards. Turned out, it was a MIDI issue. I disable all the MIDI functionality of the boards and never saw the issue again. Since I have had limited face-time with this board, I’ve yet to get the opportunity to do much testing, but I did just get the issue to recur quickly by re-enabling the MIDI control and running the faders up and down a lot very quickly. Coincidence or cause, I do not know, but I will report any notable results once I’ve combed thru all the MIDI settings.
I just uploaded a couple of videos that I shot with my cell phone to more aptly demonstrate what the sound is: https://goo.gl/photos/y3QCvFpV3BDAC5tVA
Thanks!
