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  • #111166
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    Lino
    Participant

    One of the reasons we almost entirely work with exclusive distribution in each country/region is that we can rely on their work as well as ensure users of our products receive the best service possible.

    Hi Keith,
    unfortunately for Audio-Technica/TRIPLEX I do not find this to be true, at least not for a small customer like us, after my latest inqueries. In this business, a lot of companies handling equipment such as SQ have decent in-house capabilities to avoid shipping a console for an uncertain amount of time and I would expect more than “you can send it in, we have no idea and can not give you any hints and also do not have any estimate on how long it will take” from a service partner. This leads me to rather fixing the problem by ourselves, than trusting a service partner if they can’t even provide any insight to begin with. Maybe you understand what I’m getting at.

    For us, it’s a single button not working (“utility”) and the service partner could not even tell me, if our desk could be affected by the issue mentioned by Alex in this thread: https://community.allen-heath.com/forums/topic/lost-scene-button#post-79977 – leaves me a bit frustrated.

    Best regards,
    Lino Jorzick

    #88900
    Profile photo of Lino
    Lino
    Participant

    Just try an Ethernet cable with just Pairs 1+2 (Pins 1,2,3,6) connected between the switch and the Slink-Port. This will force the connection to 100Mbit/s.

    Best,
    Lino

    #88844
    Profile photo of Lino
    Lino
    Participant

    Hey Josh,
    this sounds most certainly like a networking error. In which way was the Airport configured? In the standard config, one of the two Ethernet Ports is assigned as a WAN Port. Try the other one (with the <–> sign on it) and try setting your console for DHCP, should work on the wireless clients after that.

    Best regards,
    Lino

    #86487
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    Lino
    Participant

    Sounds like you’re actually looking at the Matrix Busses. The Mixes 1-12 can be either auxes or groups and appear further up the list. In the end it depends, what kind of mix you are setting up for recording. If it’s an Aux, you need to select that Aux to be routed to USB…

    Best,
    Lino

    #81897
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    Lino
    Participant

    With all due respect saying that the problem is really a workflow philosophy is not really helpful or clarifying don’t you think? My workflow is my business and I didn’t put in question yours.

    Okay, maybe this is just a misunderstanding between the two of us and we should burry that hatchet somewhere. By using the term “workflow issue” I was just reacting on you saying “With all due respect, that’s just plain silly and I really can’t believe it’s been implemented like so…” because for me, this exact implementation has been working perfectly and I suspect it has been for many others, who have had no trouble achieving this since, apparently, they use a different workflow to get there.
    For what it’s worth, I totally agree on your above statement – you are free to work however you see fit and wouldn’t have it any other way, since I’m sure there’s a lot of people out there who’d stick up their nose to all the self-taught bullshit I’ve been doing to get by on digital or analog consoles over the year 😉

    Maybe Alex’ suggestion of copying mixes might help you, even though this would only allow you to create a default-mix first for all channels and then copy that over…a functionality in SQ that I also didn’t know about so far 🙂

    #81893
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    Lino
    Participant

    Fair enough, that’s not possible, at least not on SQ. If you can’t live without it, make it a feature request.
    In a distinguished manner, this is however implemented on dLive and GLD as far as I know, where you can use the “Mix” key instead of “Select” to copy Mix parameters of a channel. Since SQ does not have hardware “Mix” keys, it needs to be implemented differently, if at all, since this needs to remain a selection for the user. Personally, I love to apply EQ/Comp/Gate from one channel to another without affecting the pasted channel’s send levels, e.g. if I have to quickly adapt to different microphones on channels where monitoring is already established.

    For me, this is still a workflow question. When preparing the desk, I do the channels first and then the mixes. Since the sends are then on the faders, it is not THAT much of a pain to just move 1…N faders instead of just one, since I can move them all at once. Again, if you have a different workflow, this might be a pain for you.

    Additionally: this heated up quite quickly and your use of CAPS gives me a sense of entitlement on your part which does not really help but rather sets an aggressive mood for the conversation. If you had sat down calmly to describe exactly what you wanted to do, we could have arrived at “Fair enough, that’s not possible, at least not on SQ.” quite a bit earlier.

    #81852
    Profile photo of Lino
    Lino
    Participant

    This really comes down to a question of workflow philosophy. For me, the parameters copied in copy/paste of channels are quite intuitive and achieve just what I would expect from the process – though I have to admit, that I’ve been using A&H consoles for quite some time now, so this might be a matter of routine.

    Anyways, if I wanted to achieve what you’re asking, e.g. having channels with the same send and main levels, I would just use a group…

    #81670
    Profile photo of Lino
    Lino
    Participant

    You can also see, that they are using a video projector. So that’s probably just a lack of Keystone correction or the like…doesn’t necessarily mean, that it’s photoshopped.
    On the other hand, that’s just my inner self talking, highly anticipating the functionality mentioned on the slide 😉

    #81430
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    Lino
    Participant

    Before investing in something like this which will introduce two more points of failure to your system, I would invest in a decent network testing tool to test the connection before plugging it in, as I assume you want to check built-in network lines in venues before you use them? There are some relatively cheap cable testers available from Amazon, the more expensive ones can even check for PoE and other stuff…

    I’d prefer this over putting switches in my critical SLink-Connection at any time!

    Best,
    Lino

    #78351
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    Lino
    Participant

    What still confuses me: Why can a QU be connected to the SLink-Card, but not a GLD? Don’t they both utilize DSnake? It pains me, that the only way of interaction between GLD and SQ is Dante with >1000€ investment for two cards…

    #72489
    Profile photo of Lino
    Lino
    Participant

    I don’t think I misunderstood something.

    It also eats one of my 12 auxes.

    Well, maybe I missunderstood something. From where I stand, having different functions in a product is only a good idea, if they have different functionality. A matrix bus which allows for any input signal to be routed to it does no longer differ from an aux bus (if it does, and I might have overlooked something here, please tell me) and thus this makes no sense to me. Why should I have two functions which are named differently but essentially behave the same? If you need more auxes, then that’s what you should look for.

    On a totally different note: I can see how this functionality would help and I would probably use it, if the console offered it to me. But I would rather see A&H bump the number of auxes up and keep the matrix as a different function and bus type.

    #72471
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    Lino
    Participant

    Hey Daniel,

    I would love to see the option “channel to matrix” in the future.

    afaik this shows a missunderstanding of the concept of “matrix” in a live console. Matrix busses are set apart from groups or other mix busses, because they are purposely limited to sub-mixes of existing mix busses. As such, “channel to matrix” would defeat the purpose of matrix busses. If you want such functionality, a group or a mix bus can offer it. If you don’t have enough mix busses, the console might not be right for you 🙂

    #72269
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    Lino
    Participant

    As far as I understand the reference guide correctly, it should be possible to set the LR-send to the matrix as pre-fader, which should give you a significant increase in signal. If that’s not enough, you could also try setting the send to the matrix to >0dB to introduce some gain beforehand.

    The Matrix also features a full set of processing which should allow you to use the compressor’s make-up gain for further improvements while limiting the output just below 0dB.

    #71609
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    Lino
    Participant

    +1 for mono matrix – obviously!

    #71582
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    Lino
    Participant

    Apparently they managed to deploy a fix with Firmware 1.2.1, at least that’s what the release notes suggest.

Viewing 15 posts - 1 through 15 (of 15 total)