Hi,
I recently attempted a firmware update to v1.97 via the surface and the Mixrack unit is no longer booting up. After completing the update and rebooting the surface the mix rack was still showing signs of life but the surface was not able to connect to it. After power cycling the mix rack it now doesn’t illuminate the green ‘Ready’ light on the front and none of the network ports are lighting up when plugged in.
I’ve tried doing a hard reset using the DIP switch in the expansion bay and also put it into firmware update mode but it will not boot either way. I’ve left it on for a long period of time to see if it eventually does boot but no luck.
Is there anything else that can be tried or do I need to have it taken in for a service?
Thanks
