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  • #29886
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    Stealth
    Moderator

    Hi Clarocque

    SEL an mix channel you wish to work with ‘send on rotaries’ e.g. mono Aux 1, press the routing page button.
    There is a button on the right of the screen which changes to send on rotaries for that mix channel.

    Regards
    Sam A&H

    #29882
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    Stealth
    Moderator

    Hi dburris

    The iLive systems continuously send and recieve MIDI data, so yes you can use the iLive as a MIDI interface. Here is a link to exactly what you can control.

    https://www.allen-heath.com/UK/CategoryDocuments/iLive%20MIDI%20Protocol%20V1.8.pdf

    I am afraid we do not currently have a Mac or windows driver for use to convert iLive MIDI into a DAW sequencer via TCP/IP, though this is already on our request list.

    Currently the easiest way is to use a USB MIDI interface with your computer (e.g. M-Audio MIDIsport) then connect the MIDI IN/OUT ports on either the mixrack or surface.

    Regards
    Sam A&H

    #29789
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    Stealth
    Moderator

    Hi Resthill

    quote:


    We have a iLive T112 (only ace, not expandable?)


    You are correct you cannot expand out of the T112 surface as there is only 1 ACE port which needs to connect to the mixrack.

    quote:


    We also have a iLive 144 (probably RAB1?? (How can i check this))
    and a idr-10 (probarby also RAB1?? (How can i check this)
    What we want to achieve primarily is to use all surfaces and racks with each other…
    Then I guess ACE on the 144 and iDR-10 is the way to go (Witch needs RAB 2 upgrade??)


    The RAB1 module is fixed to Ethersound only and you cannot fit any other types of module into a RAB1, RAB2 has 2 option ports which you can change what type of module is fitted. The RAB2 module also has 2 BNC connections at the bottom of the module for additional audio sync options In/Out.

    Too achieve what you need i suggest you upgrade all of your RAB1 modules to RAB2 then fit either ACE or Dante to connect all of your systems together. ACE will be the cheaper more simple solution, though with Dante you can configure a more complex system depending on your system architechure requirements. Having Dante fitted to all of your system will also make recording from any system alot more flexible.
    The best option maybe to have a hybrid of ACE connections between surface and mixrack’s and then Dante between each complete system fitted to PortB of the mixracks.

    quote:


    A second thing that would be much appreciated is multitrack recording… Then I guess DANTE or ES2 (Also needing RAB2) is the way to go?


    you can record using many of the option cards available for iLive, ES, Dante, MADI, MMO though best to see what you require before choosing which modules you need. Please have a look on the website link below which gives you information on what the different modules can do.

    https://www.allen-heath.com/UK/Products/Pages/ProductDetails.aspx?CatId=iLiveSeries&ProductId=ACE&SubCatId=AudioNetworkingOptions

    Hope that helps

    Regards
    Sam A&H

    #29776
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    Stealth
    Moderator

    Hi Thomas

    This is how the scene safe system was designed to work. The scene SAFE button on the surface makes all parameters SAFE On or Off for that channel. The scene SAFE icon on the LCD display will only be illuminated if all parameters on that channel are SAFE.

    Regards
    Sam A&H

    #29598
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    Stealth
    Moderator

    Hi Torsten

    The modules are shipping now! They started shipping at the end of January, please contact your local distributor.

    Regards
    Sam A&H

    #29596
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    Stealth
    Moderator

    Hi Noeme

    Yes you can output PFL out of any output socket on an ilive system either surface or mixrack, just go to the outputs page and select your output source to be. “PAFL L/R”

    Regards
    Sam A&H

    #29491
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    Stealth
    Moderator

    Hi Walter/RayH

    I’m afraid currently this has not been implemented in Editor sorftware. To get around this for the moment you could view the event log which will tell you this information its not perfect but is a work around. I have added this feature to the request list.

    Regards
    Sam A&H

    #30247
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    Stealth
    Moderator

    Hi Noeme

    quote:


    maybe you can have a better idea if I post the archives of the event logs, but how can I post the archives of the event logs so you can see the entire log?


    I am afraid I cannot directly support you here. This is best dealt with by technical support.

    Regards
    Sam A&H

    #30245
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    Stealth
    Moderator

    Hi Noeme

    As albin has suggested did you try and reboot the surface on its own not the mixrack? This could of got you out of trouble as long as you were not using any I/O out of the surface at that point of the gig?

    There are a few possible reasons why this could happen:
    the ACE QOS would suggest a possible problem with cabling between surface and mixrack. This could then effect connection to the surface and then editor and mixpad depending on how you were connected editor (‘surface & mixrack’ or ‘Mixrack only’ connection), and where the router was physically connected to the system mixrack or surface would also have made a difference?

    The actual reason for the freeze of the surface could of potentially been caused by a connection failure between editor and the surface.
    changing to multicast connection may have helped the freeze problem if editor/mixpad lost connection to the surface, or connecting editor via ‘mixrack only’ may have helped, though this is not recommended in all applications due to the complexities of running a virtual surface next to your real surface.
    The point you made about connecting the laptop to the mixrack via cable after and you could still not see the idr is interesting.

    Best for Tech support to help you resolve this one.

    Goodluck

    Regards
    Sam A&H

    #30231
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    Stealth
    Moderator

    Hi Andee

    I’m afraid not. I have only put these forward as requests. This request will need to now go to review. I cannot see these being considered any time soon and may not be designed at all unless there is a significant high level of demand i’m afraid.

    Best regards
    Sam

    Regards
    Sam A&H

    #30212
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    Stealth
    Moderator

    Hi Lieven

    Yes the reboot should fix the problem when it happens though is not a permanent solution if the problem persists.
    Reinstalling fimrware will not have an effect.

    If this happens again I would recommend you contact technical support who will be able to directly help you resolve your problem.

    Regards
    Sam A&H

    #30204
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    Stealth
    Moderator

    Hi Andee

    Yes this has been done before by customers.
    ACE will need to be put in its own VLAN seperate from the rest of the network.
    Dante should be able to work with the rest of the network traffic so not needed to be in its own VLAN.
    This should all be possible over 1 gigabit cable or fiber connection between the 2 switches.

    some Level1 switches have been recommended before. Hopefully IanB can comment on this.

    https://iliveforum.allen-heath.com/topic.asp?TOPIC_ID=1310&SearchTerms=ace,managed,switch

    Regards
    Sam A&H

    #30203
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    Stealth
    Moderator

    Good point Rexeltw.

    Yes you can run the recover SBC software on an external laptop in the event you do have an SBC failure.

    This is included in the firmware package when you download it from the website. you will need to configure a PC laptop to be on a campatible and unique IP address. Run the DL5000SystemManager.exe and then when the connecion failed screen appears point the recovery SBC software at your surface and mixrack.

    Note: this is recovery software only and not recommended to run along side the SBC in normal operation. Please use editor software for that purpose.

    Regards
    Sam A&H

    #30202
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    Stealth
    Moderator

    Hi Andreas

    Thanks for your ideas.

    I have taken on board your comments and put them into the feature request database.

    Regards
    Sam A&H

    #30200
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    Stealth
    Moderator

    Hi Lieven

    Yes a reset of the touchscreen computer (SBC) should fix the white screen problem.

    The white screen issue at boot up is caused by the SBC in the surface that runs the touchscreen not booting correctly, this can be temperature related.

    First it would be good to establish which SBC is fitted to your T112. if you go to Utility – Firmware – Firmware version and look at the touschscreen it should tell you which type you are using.

    if you have the Axiom Tech SBC you can press the reset SBC switch located on the back of the surface.
    If you have a fujitsu SBC you will need to power cycle the surface.

    If the SBC goes into a white screen and does not recover after a power cycle then please contact technical support who will be able to resolve you issue.

    Hope that helps

    Regards
    Sam A&H

Viewing 15 posts - 76 through 90 (of 409 total)