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Viewing 15 posts - 61 through 75 (of 409 total)
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  • #30429
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    Stealth
    Moderator

    Hi Crownpower

    Have you contacted A&H technical support? This sounds like it could be a hardware fault with your mixer.

    https://allen-heath.helpserve.com/

    Regards
    Sam A&H

    #30417
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    Stealth
    Moderator

    Hi Technik

    The south bar touchscreen AFL/PFL active indicator was only implemented for the iLive R72 surface due to it not having these physical features on the surface.

    The AFL/PFL active indicators on the T112 are located on the right side of the desk along with the buttons to set either AFL or PFL.

    Hope that helps

    Regards
    Sam A&H

    #30414
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    Stealth
    Moderator

    Hi Gary

    We are currently aware of an issue with show files causing problems with the system. We plan to resolve this issue in the next maintenance release of firmware which is planned for release in the near future.

    This issue is related to having mix channels setup in your custom meters view and also changing the mix configuration when changing show. To avoid this issue you could manually match your mix configuration to the same configuration of the next show you recall, this should stop the problem occurring until the next release of firmware.

    To report any software issues you have found please contact A&H technical support: https://allen-heath.helpserve.com/

    Please include a detailed description of the problem, a reproduce procedure if possible, a copy of any show files that may cause any problems and a copy of the event log.

    Hope that helps

    Regards
    Sam A&H

    #30409
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    Stealth
    Moderator

    Hi JLD

    Please continue to check the GLD website pages. There will be an update to the user manual in the near future, i’m afraid i cannot give you an exact date on this at the moment.

    Currently there is also more information in the help system on the touchscreen of the GLD, press the question mark in the bottom right corner to open help, We have updated the help in v1.00 firmware that is available on the website and also plan to further develop this in a future firmware update.

    Regards
    Sam A&H

    #30383
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    Stealth
    Moderator

    Hi TJ Cornish

    I am afraid not, the USB record will only support 16bit.

    Regards
    Sam A&H

    #30373
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    Stealth
    Moderator

    Hi TJCornish

    Currently GLD does record to USB at 48kHz, this has been changed since the release of the brochure.

    You can also playback .WAV at both 44.1kHz & 48kHz.

    Hope that helps

    Regards
    Sam A&H

    #30292
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    Stealth
    Moderator

    Hi John

    The main limitation with what you want to do here is that m-Waves module cannot currently send audio clock syncronisation over the Waves network. Therefore you would need to send a seperate audio clock between each of the systems.
    With the iLive range this is only possible with a the M-MADI module and the RAB2 module which only fits into an iDR0 and iDR10. The RAB2 has a BNC’s fitted to the module sync In & Out connectors that would allow you to distribute audio clock source.
    The fixed format mixracks do not have this option (iDR16, iDR48, iDR64).
    The only way you could do this is if you had iDR10 mixracks for all of your systems i’m afraid.

    Dante will allow audio clocks to be carried over the Dante network so this is probably the better option for you to go for.

    Hope that helps.

    Regards
    Sam A&H

    #30291
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    Stealth
    Moderator

    Hi Wouter

    You are correct, currently you cannot seperately safe each individual send to a mix.

    Though you can globally scene safe the send levels to an Aux Mix bus. This is the point I made.

    Regards
    Sam A&H

    #30286
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    Stealth
    Moderator

    Hi Frozen Waffles

    quote:


    Perefct example last night in thei musical. We ‘safed’ the EQ for the main performers and it worked right up till just before the end of ACT 1 (we were excited as it looked like ‘SAFING’ of some sort was actually going to work!) but then BAM! the EQs just go over written!


    We are not aware of this issue with the EQ SAFE. Could you please contact A&H technical Support and submit a helpdesk ticket they will be able to help you directly resolve your issue.

    https://allen-heath.helpserve.com/

    It would be helpful if you could include a copy of the show file and detail the exact scenes and attributes of the scene safe that are not working as you would expect.

    Wouter

    quote:


    and the ability to make an AUX MIX scene safe!!!!
    AND UPDATE SHOULD HAVE THE OPTION TO ALWAYS UPDATE THE SCENE THAT WAS LAST RECALLED, DESPITE THE RECALL POINTER
    OR
    SHOULD GIVE A WARNING WHEN YOU’RE NOT UPDATING THE SCENE THAT WAS LAST RECALLED!


    The ability to make an Aux Mix scene safe is possible, hold down the ‘SCENE SAFES’ button on the surface and then press the ‘MIX’ key on the mix channel you wish to make safe.

    I have also added your suggestions about the scene update process to the feature request list.

    Regards
    Sam A&H

    Regards
    Sam A&H

    #30254
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    Stealth
    Moderator

    Hi frozenwaffles

    Sorry that there has been some confusion with the Scene Safe system.

    quote:


    Perfect example is is… Patched a channel at the last minute for the talkback mic so VO’s can be made from FOH…recall safes the channel…go through the show…come to interval, go to use talkback mic channel and BOOM guess what…it’s not patched!


    I have looked into your problem about the talkback source being unpatched from an input/mix channel after a scene recall. The input/mix channel source safe’s are set in the ‘Patchbay’. To make sure that none of the input sources change during a scene recall you will need to make sure the ‘Patchbay’ scene safe button is highlighted green. This button is found in the sceen safe page under the tab ‘Other’.

    I will investigate improving the documentation for scene safe’s for the next release of firmware.

    Regards
    Sam A&H

    #30091
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    Stealth
    Moderator

    Hi Yosuke

    quote:


    Can this be right?


    The Surface iLive-T80 connect to the Mixrack iDR-32 via ACE for audio and control.


    yes this is correct

    quote:


    For Audio Clock Source, ES = IN fit PortB on iDR32 connect to the RAB2 ES PortB = OUT.


    yes this is correct

    quote:


    For Control,ES CONTROL PORT fit Port B on iDR32 connect to
    NETWORK Port open one of three ports on iDR RACK CPU of iDR10.



    You ONLY need to connect the ES Control Port of the ES-V2 module in the RAB2 idr10 to your computer.
    You do not need to connect anything to the ES CONTROL PORT of the module in the iDR32 as any control is done from the Master device.

    You do not need to connect ES monitor at all to set up a simple Digital Mic Split with EtherSound.

    All you should need to do to get this working is connect up the cables as i have said previously.
    Set the audio clock source of the iLive80 and iDR10 to ‘internal’ – to do this go to Mixrack setup on the surface, Mixrack Pref, Audio sync = Internal
    Then press the Port A/B Setup and press the ‘Master’ Button in the portB window and apply changes.
    Now go to the iLive-T80 with iDR-32, set the audio clock source to sync from PortB – to do this go to Mixrack setup on the surface of the T80, Mixrack Pref, Audio sync = PortB
    hen press the Port A/B Setup and press the ‘Master/Slave’ Button in the portB window and apply changes.

    all you should need to do now is set your PortB Outputs of the iLive 80 with iDR10 to mixrack to ‘mixrack inputs’
    and on the iLive-T80 with iDR-32 set all the input channel sources to be from ‘PortB ES’ – this can be done quicker by going to -Mixrack setup on the surface, Mixrack Pref,’Quick input Source Setup’.

    Regards
    Sam A&H

    #30088
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    Stealth
    Moderator

    Hi Yosuke

    For control it is advised that you connect your computer to the ES Control Port on the Master device only, you will then be able to see the entire ES network just by connecting to the master.

    If you are running a laptop with Editor connected to the mixrack then you can connect a CAT5 cable from the ES Control Port to the switch on the Mixrack so you do not have to connect your computer directly to the ES network.

    Regards
    Sam

    Regards
    Sam A&H

    #30085
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    Stealth
    Moderator

    Hi Co Yosuke

    Yes this can be done.

    (Master – Audio clock source set to = Internal) FOH: iLive80 and iDR10 Connect: RAB2 ES PortB = OUT
    (Slave – Audio clock source set to = PortB ES) Monitor:iLive-T80 and iDR-32 connect: PortB ES = IN

    Please see the link attached which shows you an application diagram of how to set this configuration up.

    https://www.allen-heath.com/UK/CategoryDocuments/iLive_ethersound_diagram_B.pdf

    Hope that helps

    Regards
    Sam A&H

    #30079
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    Stealth
    Moderator

    Hi Vardges Sayadyan

    Yes the ZEDR16 will work with any DAW software that has ASIO support and core audio support.

    Both cubase and logic will work fine. [:)]

    Please note this is an iLive only forum.

    you can find some useful information on the A&H website and also gearslutz forum about the ZEDR16, please see the links below:

    https://www.allen-heath.com/UK/Products/pages/ProductDetails.aspx?catId=ZEDSeries&ProductId=ZEDR16&SubCatId=

    https://www.gearslutz.com/board/so-much-gear-so-little-time/205583-h-zed-r16-firewire-mixer-112.html

    Regards
    Sam A&H

    #30078
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    Stealth
    Moderator

    Hi Noeme,

    Does the problem still remain on the same socket B7? if so sounds like it could possibly be a hardware fault with that socket. Does the same noise appear when you assign another DSP channel to the socket B7?

    I recommend you contact your local distributor to see if they can assist you in resolving the issue. if not pplease contact A&H technical Support

    https://www.allen-heath.com/uk/support/Pages/support.aspx

    Regards
    Sam A&H

Viewing 15 posts - 61 through 75 (of 409 total)