[Salem874Participant]

A quick look online has brought up this transformer/isolator, am I on the right track/is this the kind of thing to look for?

[Salem874Participant]

Hi @mikec,

Thanks to you and @giga‘s advice regarding the buzzing.

We did think it might be earthing/grounding electrical related. Would you have any suggestion “transformer isolation”?

We have the Qu-24 connected to the ATEM via XLR Mix 7&8 Out on the mixer, though to the 3.5mm the inputs on the ATEM Mini Extreme (Mic 1 & 2, split). I’d ideally like to have them in the same singular MIC input on the ATEM but this wasn’t given stereo (again, I did think this was related to the cable used).

I am actually the main person doing the mix for the ATEM (adjusting the 7&8 Mix), with another team member doing the FOH mix – as previous attempts to have the 7&7 mostly follow L+R didn’t quite give the desired results.

[Salem874Participant]

Thanks @giga, thats was my initial (very beginner theory). Will try and have a look today where that would be

[Salem874Participant]

Hi All,

I just wanted to follow up (and seek further advise) on this query.

Great news, we did manage to get everything routed to MIX7&8 band into a video switch for further use downstream (and also online/”upstream”).

I do however have one question (and i suspect i may be missing something obvious here)…

I suspect someone must’ve changed some setting because as of this weekend, our microphone levels going into Mix7&8 is not only determined by the MIX7&8 send (Mix 7&8 faders) but ALSO by the L+R Faders.

I do the Mix7&8 mix every weekend but as of this weekend if our in-house (L+R) fader for a channel is low (suitable for in-house) it is also low on Mix7&8. Even after pre-amp and with the relevant Mix7&8 Fader maxed.

Interestingly, this isn’t the case with our ST3 (which is feed via the USB-input from a computer). For ST3 the MIX7&8 level is totally independent of L+R ST3.

As i say, I’m sure I’m missing something obvious (when under pressure to resolve issues like this, one doesn’t always think clearly, so would really appreciate your advice.

[Salem874Participant]

Thanks @volounteer

So, to clarify, we’d need to assign all channels, post-fade, to mix 7-8 and not the L+R Mix? Now that you mentioned this, I do remember having this in mind. I think the pressure (time) on the day meant i forgot about that entirely!

I guess we would we had initially expected that we could adjust the FOH (LR Mix) and have the same work for the computer (I’m intentionally not referring to OBS, as OBS isnt in our – current – workflow). This did work fairly well last week, except for the need to add additional global gain.

I guess its not possible to route LR to Mix 7-8? Again, assuming we can also route Mix 7-8 to both USB Out CH 17-18 and XLR Out?

—–
Again, apologies for the novice questions. We’re very much new to it all and being out of practice with having done been fully at the desk for over a year doesnt help (Just as we were starting to get the hang of it and started looking into mixes, COVID struck!)

[Salem874Participant]

Thanks again everyone. You have been a huge help, even just by reassuring me that i’m on the right path.

But, i’m afraid i do have another question, with regards to assigning channels/mixes to another (say L+R Mix to Mix 7-8). This was is a new thing to the team (We’d only recently got the Qu, and havent need to use additional mixes yet, prior to COVID resulting in us having to close things down.

We’re now heading back, and this passed weekend attempted the above, but it didnt seem to work (Understandably, the A&H user guide/reference manual is written for seasoned audio guys).

I’ve since done some looking looking online and the closest thing I could find was this YouTube video, but given this talks about Groups, i’m still a bit unsure if this is something totally different.

We’ve also since discovered that we also actually want to map this “mix” not only to USB CH 17-18, but also to two of our XLR outs, but we should be OK to get the routing to Outs. it’s mainly the assigning of channels to the mix, and applying gain.

As always, any help would be greatly appreciated.

[Salem874Participant]

Hi All,

Sorry for the delayed reply…

@williamadams, what we’re needing to do is (much to my dissatisfaction) is get an audio feed into a PC for use in Zoom. So, it’s not quite OBS where you can adjust your own gain.

We managed to get audio into the PC via the Windows Line-in but volume was extremely low, so I figured adding gain at the Qu USB out would give flexibility

I had figured adding another audio interface, but figured the USB would be much easier…

@mikec, thanks Mike…so it looks like I’m on the right track then? Can i ask for elaboration on the suggestion to setup PRE on the LR Mix? the general LR Mix or the LR mix to the USB CH 17&18? IS this not a pre-fader send? I would want a post-fader send though, as the idea is we’d want to control the sound mix through the faders, which is why i figured i could just route L+R Mix…

@williamadams, yes we need a stereo feed into the PC for Zoom purposes (so, the ASIO isn’t really going to work). You suggest routing via MIX78. Is this instead of my suggestion of using a Matrix? This may be a naive question, is there a difference between a Mix and a Matrix (or i guess, pros and cons between the two)?

[Salem874Participant]

So, i’ve been looking through the “manual”, and had a thought…I hope someone could advise…

If i was to create an additional mix/group/matrix, which included the L+R Mix. Then mapped this mix/group/matrix the USB Ch 17 & 18, with an additional gain applied, this should work right?

So, in summary, routing as follows:

L+R Mix > Mix/Group/Matrix > Gain applied > USB Ch 17 & 18

Now, i don’t know if i need to add an additional Mix/Group/Matrix into the routing, but it looked (to me) as if this is the only way i could add a gain prior to the USB Ch 17 & 18 out?

Am i on the right track?

Similar, I MAY need to do the same wither on 2trk out or an additional set of two XLR outs, so I’m assuming the same theory as above would apply?

Thanks in advance.

[Salem874Participant]

Thanks @keithjah.

Updating the drivers worked a dream. The only thing is the Stereo Line in is really low. I’m assuming there’s no way to adjust these within the Qu?

[Salem874Participant]

Thanks @keithjah,

I think this is exactly what i was looking for.

From the above we’d need to map L+R Mix to USB Qu output channels 17 & 18, and ensure i update the Qu WDM drivers to v4.86 (looking at the Zip file, it looks like this was released in Late 2020, which would explain why we may not have seen it.

Is the WDM input devise USB audio channels configurable at all, so that we can map it from another channel? If not, thats ok…it just means we’ll have to reorganise our channels as we do also use ASIO for multitrack recording as well.

[Salem874Participant]

As stated in my original post, the Windows 10 PC is connected via USB.

One stereo pair would work, but We would obviously need output from more than just one channel on the Qu (currently only channel 1 is sent). Something like a L+R Stereo mix could work?

Yes you can send channels via UsB to the but until now, I believe these send as individual multitrack channels. This works for multitrack recording in a DAW but not really when you need the “FOH” mix, if you get what I mean.
I already have the ASIO drivers and have that working. As stated, I’m not after the ASIO, my question is different..

[Salem874Participant]

Maybe for an experiment send the L R audio to all of the USB output tracks at the same time and see if your phone and or Facebook picks up one of them.

@mikec Is this possible, to send it to (what Windows sees as) the QU Line input device (ie not the ASIO multi-track)? I’ve just posted a thread asking something similar

[Salem874Participant]

I’ve come here looking for guidance on the same thing…namely, routing a channel on the mixer to (what Windows sees as) “Line Qu-24”. Either a single channel (microphone) or an entire mix. I’m assuming it must be possible if Windows is able to see this “input device” as a convenion “line-in” type one?

[Salem874Participant]

(I tried editing my post, but seems I can’t…)

I’ve looked at the CC Translator, and I think I understand the concept (in theory). I just now need to work out how to configure Cockos or a similar DAW suite (on Windows) to control the QU-24 using either Control Change or MIDI…

[Salem874Participant]

Thanks @alex A&H

I’ll certainly look at the CC Translator.

I’ve tried the MIDI protocol documentation, but being new the whole thing, I was a bit overwhelming 🙂

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