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  • #102724
    Profile photo of KeithJ A&H
    KeithJ A&H
    Moderator

    @courtcourt

    In short, no.
    There are ways to create setups using MIDI between systems to have one make changes to the other, but these are not really practical.

    The best options here would be to use remote audio racks/boxes (AR2412, AR84 or AB168) or to simply use an iPad running Qu-Pad for full remote, wireless control.

    Thanks,
    Keith.

    #102723
    Profile photo of KeithJ A&H
    KeithJ A&H
    Moderator

    Hi @courtcourt

    There are many similarities but some of the other differences (looking at the additional features on SQ) aside from the 48 input channels and 96kHz processing you mention are:

    • Intelligent SLink port for connection to expanders and other systems running dSnake, DX or GigaACE/GX protocols ( https://www.allen-heath.com/everything-io/ )
    • I/O port for option cards including Dante, Waves, MADI, SLink
    • DEEP processing options (high end modeling processing from dLive) and dynamic/multiband tools – ( https://www.allen-heath.com/key-series/sq/sq-add-on-processing/ )
    • Lower latency (<0.7ms from analogue in to analogue out with all processing enabled)
    • More output busses, all with stereo/mono options and all 12 mixes can be either group or aux
    • Larger, capacitive touchscreen
    • Fully customisable patching
    • Fully customisable channel strip layout with scribble strips
    • More softkeys
    • Multi-platform support and offline mode for the SQ-MixPad remote app
    • More recording options (48/96kHz and up to 32ch direct to drive)
    • Tie Lines
    • Dual 24ch AMM’s with option to combine into a single 48ch AMM

    Whether or not these make SQ significantly better really depends on your requirements!

    Cheers 🙂
    Keith.

    #102698
    Profile photo of KeithJ A&H
    KeithJ A&H
    Moderator

    @jimbo1907

    Another thing is to ensure that you’re connecting the console to the router as a client, in the same way as you would when connecting a computer.
    i.e. connect to a LAN port on the router (often blue), rather than the modem/internet port (often yellow).

    If you need further support, you can contact us directly ( https://support.allen-heath.com ) or as you’re in the US, if you wanted to speak to someone on the phone you could contact your distributor AM&S who have a dedicated A&H support team ( https://www.allen-heath.com/dist_type/usa/ ).

    Thanks!
    Keith.

    #102664
    Profile photo of KeithJ A&H
    KeithJ A&H
    Moderator

    @SparkyAteOneToo

    Yes, this is possible and there are many users that we’ve heard from who’ve set this up successfully 🙂
    We cannot guarantee that you will be able to do this with all media convertors so would always recommend purchasing from somewhere that will allow returns.
    You can find more information on requirements in the following articles:
    https://support.allen-heath.com/hc/en-gb/articles/4403304180497-Audio-Networking-Can-I-run-dSNAKE-through-a-network-switch-
    https://support.allen-heath.com/hc/en-gb/articles/4403553378449-Audio-Networking-gigaACE-and-DX-networking-VLANs-and-fibre-optics
    (note that dSnake and DX are both layer 2 fast ethernet protocols. They have different channel count, sample rate and control messages, but have the same requirements for conversion/switches/fibre)

    Thanks!
    Keith.

    #102575
    Profile photo of KeithJ A&H
    KeithJ A&H
    Moderator

    Hi @keefus

    Sorry to hear this, it’s obviously not the experience we’d wish or expect you to have, nor the experience of most users.
    Whilst we do everything we can through the design and development process, and QC every single unit before shipping, things can unfortunately fail.

    Anything intermittent and time related can be tricky, but being based in the US, the best thing to do is contact our distributor AM&S (if you haven’t done so already).
    They have a dedicated support team and will be able to fully check over your Qu to find out what exactly is going on and put it right.

    Thanks,
    Keith.

    #102536
    Profile photo of KeithJ A&H
    KeithJ A&H
    Moderator

    @memecode

    The headphone/listen/PFL bus on all ZED mixers is mono and is for checking signals ‘pre-fade’ before adding them to the mix.
    Then as you say, with no PFL switches engaged, the headphone output is fed by the stereo main mix instead.

    You can see this and all the internal routing in the block diagram here – https://www.allen-heath.com/media/ZEDi-8-Technical-Datasheet.pdf#page=3&zoom=150,-178,761

    Thanks,
    Keith.

    #102511
    Profile photo of KeithJ A&H
    KeithJ A&H
    Moderator

    @jamesremuscat

    Thanks for working with us on this and for updating the post for anybody else who may run into something similar.
    We’ll be looking into it further and although it won’t cause an issue in the majority of cases, it obviously has in yours and will be noted as a bug.

    Cheers,
    Keith.

    #102496
    Profile photo of KeithJ A&H
    KeithJ A&H
    Moderator

    Hi all,

    Being able to insert scenes is a very reasonable suggestion, but while it’s not possible, an easy workaround when working with lots of scenes is to simply leave a few blank scene slots between each scene you store.
    The ‘Scene Recall Go’ with ‘Auto Increment’ enabled just ignores these empty slots and we have also implemented Copy/Paste/Reset for scenes allowing you to shuffle things around pretty quickly.

    ‘Aux follow pan’ has also been suggested before and would understandably be very useful during mixing, if mainly for setup however, you can use the Copy/Paste keys with the blue Mix keys to quickly copy and paste all the routing from one mix to another, then from here you would just need to adjust levels (which is arguably faster).
    If you are hard panning, you can also hold the Reset key whilst turning the Pan control to ‘jump’ between L/Centre/R.

    Thanks,
    Keith.

    #102495
    Profile photo of KeithJ A&H
    KeithJ A&H
    Moderator

    @nemydom

    RME do achieve very low latency in their USB interfaces, so I imagine you would be closer to the PCIe setup than the DVS setup.
    As you mentioned in the other message that you might not be using Dante for any other connections (at this time?) though and seem to be looking more for the lowest possible latency – you might also want to look into the Waves or MADI option cards too.

    Thanks,
    Keith.

    #102492
    Profile photo of KeithJ A&H
    KeithJ A&H
    Moderator

    @nemydom

    It’s not possible to provide a single figure for latency due to it being highly dependent on your specific setup (e.g. computer and host/processing you might be running signal through) and settings (e.g. buffer sizes).
    Relatively though, the latency you would experience with a Dante card and Dante Virtual Soundcard (DVS) would be similar to that which you’d get using the built-in USB-B interface.
    This is because although the Dante card/network can run at very low latency, DVS adds quite a bit.
    Hence why users like Dylan Mitrovich ( https://www.youtube.com/watch?v=lEq_B5Vhw4I and https://www.facebook.com/AllenHeathofficial/videos/486799352333242 ) are using Dante PCIe cards which will allow for a far lower latency than running DVS with your computer’s network card.

    The main benefits of using Dante compared to USB-B (without a low latency Dante interface to your computer) are:

    • Connection to other Dante enabled equipment
    • Sending and receiving audio over long distances
    • Higher channel count – The Dante card is 64×64 compared to USB-B which is 32×32, though note that when running at 96kHz, DVS channel count is 32×32.

    To answer the extra question you sent to us separately (for anybody else who may be wondering).

    “Also would it be realistic to connect sq to two computers at the same time, one over usb and the other one via dante vsc? Asking as with the recent AKAI mpc update I want to be able to use SQ as a class complient interface with my MPC and record via dante vsc to my pc at the same time.”

    Yes, you can indeed use the USB-B interface (which is class compliant) and Dante at the same time. You can even use Tie Lines to patch between the two of them without using up any input/output processing channels. 🙂

    Thanks!
    Keith.

    #102450
    Profile photo of KeithJ A&H
    KeithJ A&H
    Moderator

    Hi David,

    As @RS says, definitely check the ME-500 guide for info on receiving channels – https://www.allen-heath.com/media/ME-500-User-Guide-AP11137_1-1.pdf#page=12&zoom=auto,-274,552
    Also see the I/O Patching section of the SQ reference guide for info on sending channels – https://www.allen-heath.com/media/SQ_ReferenceGuide_V1_5_0.pdf#page=18&zoom=auto,-361,577

    For what you want to do here, you can assign the drum input channels to either a Group or Aux mix and then patch the output of this mix to the ME output sockets.
    I’d suggest using a pre-fade Aux, as you can then tailor the mix for those monitoring without affecting the LR or any other mix, so:

    1. Choose a spare Aux and name it ‘Drums’
    2. Go to ‘Setup > Mixer Config > Mix Stereo’ and make your ‘Drums’ Stereo (because you’re not going to use up any extra channels and it might be preferred, so why not? 🙂 )
    3. Select this Aux with the blue mix keys so the faders are showing send levels to it
    4. Hold the ‘Reset’ key and press the mix key to clear all send levels
    5. Go to the ‘Routing’ screen
    6. Select the master fader (currently the ‘Drums’ Aux mix channel)
    7. Touch the ‘Aux Snd’ at the top of the channel
    8. Choose where in the input channel the signal will be sent from (for example, those monitoring may not want to hear the compression you’re applying on the input channels for the main mix, so choose ‘Post PEQ’)
    9. Touch ‘All Off’ to unassign all channels from the Aux
    10. Touch ‘All Pre’ to ensure all sends are pre-fade (ignoring the main LR mix send levels)
    11. Hold the ‘Assign’ key and press the Sel keys on all the drum input channels so they illuminate (so you are only assigning the drum channels to the ‘Drums’ Aux, and there is no chance of accidentally pushing up a fader and sending something like bass to it when mixing later 😉 )
    12. Create your stereo mix using the faders and panning (you can PAFL the master channel to check)
    13. Go to the ‘I/O > Outputs > Mix Out’ screen and select ‘ME’ at the top
    14. Patch your ‘Drums’ mix to an odd/even pair of ME channels e.g. 1&2

    Done 🙂

    Cheers,
    Keith.

    #102447
    Profile photo of KeithJ A&H
    KeithJ A&H
    Moderator

    @mmoneib

    It’s impossible to say for sure without looking at the unit, but as mentioned, it would be perfectly normal for there to be a tiny amount of noise.
    I am surprised there is audible noise with all gains, faders and headphone level turned completely down, to test this properly you would need to scope the headphone output, though as long as you have a reliable reference source to calibrate to, you will be able to get a good idea of whether it’s within spec using an interface.
    The ‘slight bleed’ you talk about is called crosstalk, for which there is also a figure in the user guide specifications linked to above.

    All units are fully tested (including for noise) before being shipped, so it’s very unlikely that there is an issue with a brand new unit. However, as Luke suggested in the conversation you were having with us via facebook, if you do still have concerns, please contact your dealer.

    Thanks,
    Keith.

    #102446
    Profile photo of KeithJ A&H
    KeithJ A&H
    Moderator

    @volounteer –

    There is no processing that would cause crackling noises, though to rule out anything software/setting related please store the show using a USB drive and then send us the whole show folder using https://support.allen-heath.com (and let us know the scene that was in use at the time along with a description of the setup).

    The only thing I can think of that would cause some sort of crackling noise from the Qu would be if either there were a reverb on the mic and the predelay was being adjusted or if the input channel delay were being adjusted. Both of these would be messing with a delay line (like a tap off from a buffer) and so you could create stuttery ‘jumps’ in the signal which might be perceived as crackles. However, these are setup functions rather than something you would adjust whilst mixing (especially in the middle of someone talking!) and I wouldn’t say they sound like a crisp/chip packet either.

    More likely would be a problem with a microphone, cable or speaker/driver.

    Thanks,
    Keith.

    #102440
    Profile photo of KeithJ A&H
    KeithJ A&H
    Moderator

    Hi @earthscum

    I’m running an i7 with no issues, so although both those computers are i7’s, there must be some other commonality which is causing them to not play nice with the Qu’s USB interface.
    If you haven’t done so already, please contact us about this using http://support.allen-heath.com so we can try to determine what in your system is causing the issue.

    Thanks,
    Keith.

    #102436
    Profile photo of KeithJ A&H
    KeithJ A&H
    Moderator

    @mmoneib

    Some noise is inherent in analogue circuitry and with the pretty powerful headphone amp in the XONE:92, it’s completely normal to be able to hear the broadband circuit noise (especially if listening to every channel at once!) and even boost the output to the point you can hear crosstalk.

    As you’ve quoted some figures, I’ll presume you have some means to measure, so you could check against the specs in the user guide here – https://www.allen-heath.com/media/1623.pdf#page=34&zoom=auto,-274,816
    That should let you know whether there’s anything to be concerned about.

    Cheers!
    Keith.

Viewing 15 posts - 1 through 15 (of 702 total)