[MusikhofParticipant]

got the same issue … will check with german support … its pretty annoying. Happenz only with direct connections – no pops when stagebox connected.

A&H – who does the german support for this hardware issue ?

[MusikhofParticipant]

Some good reasons …

thanks Rob

IDR48 & T112, QU16, AR2412 , Dante, Lenovo i5, Samplitude ProX, Pro Tools11

[MusikhofParticipant]

Yes, DHCP is enabled but router does not connect to Qu – even after resetting the router to standard settings. will try a different one later today.

IDR48 & T112, QU16, AR2412 , Dante, Lenovo i5, Samplitude ProX, Pro Tools11

[MusikhofParticipant]

ohhh … and sure the QU forum will also come soon …

IDR48 & T112, QU16, AR2412 , Dante, Lenovo i5, Samplitude ProX, Pro Tools11

[MusikhofParticipant]

great … hopefully maintanance release 1.11 follows also quick on firmware … (sync probs while changing show/template)

IDR48 & T112, QU16, AR2412 , Dante, Lenovo i5, Samplitude ProX, Pro Tools11

[MusikhofParticipant]

still ticks and crackles while recording ?

Check the Sync Slave setting!

If the Dante slave port is not connected, the checkbox must be set to sync the slave port with the wordclock signal.

thanks to Bernd

IDR48 & T112, QU16, AR2412 , Dante, Lenovo i5, Samplitude ProX, Pro Tools11

[MusikhofParticipant]

had exactly the same issue last weekend … its not only while recording – it happenz also while mixing & changing show/template/
only channel left was 1 and 17/18 … resetted couple of times with no result. – but we did not unconnect the ethernet …

pls hurry with 1.11

..ooohh..and the Qu forum !

thnx for workaround…

IDR48 & T112, QU16, AR2412 , Dante, Lenovo i5, Samplitude ProX, Pro Tools11

[MusikhofParticipant]

Another small tipp:
About ticks while recording…

Try these steps
a) raise latency stepwise from 4, 6 to 10ms – getting better ? even gone? no – then next
b) lower samplingrate from 48k to 44.1 (less data) – better – gone? – no – then check connection speed again, use CAT5e or higher to get 1GB connection… still ticks ?
c) reduce channels for recording if possible…still ticks?

This can have several reasons. Especially in Windows based systems (Laptops) they usually use a build-in HD with only 5600 rpm. This and a low internal data transfer rate can cause the issue. Also a fragmented drive could be a problem.
Apple systems usually use HDs with 7200 rpm, so they naturally have a higher internal data rate.

These ticks cuased from the internal write-buffer, while writing the streamed data from dante to your harddrive. Anything that hepls to lower the data rate could help. f.e. Stop your AntiVirusSoftware task!!!! or any kind of pre-started software that additionally needs the drive permanently or even sometimes. (Dropbox, any anti-malware, harddrive monitoring …)
Check fragmentation of your harddrive – check for bad sectors.

pls feel free to add more tipps and tricks …

IDR48 & T112, QU16, AR2412 , Dante, Lenovo i5, Samplitude ProX, Pro Tools11

[MusikhofParticipant]

…and works perfect !!!! thank you AH !!!

now back to the QU forum…[}]

IDR48 & T112, QU16, AR2412 , Dante, Lenovo i5, Samplitude ProX, Pro Tools11

[MusikhofParticipant]

works perfect with AR

IDR48 & T112, QU16, AR2412 , Dante, Lenovo i5, Samplitude ProX, Pro Tools11

[MusikhofParticipant]

…pleeeeeaaaaaase

+x

IDR48 & T112, QU16, AR2412 , Dante, Lenovo i5, Samplitude ProX, Pro Tools11

[MusikhofParticipant]

u got pm

IDR48 & T112, QU16, AR2412 , Dante, Lenovo i5, Samplitude ProX, Pro Tools11

[MusikhofParticipant]

I´m on the same train … would be great to get some support

IDR48 & T112, iPad, Belkin Wireless, Dante, Lenovo i5, Samplitude ProX

[MusikhofParticipant]

22 Channels should be enough for anything in small venues…. cool … sad to have no connection possibility to ilive … no card slot for ACE or any other. Wish we could have the USB-Recording function in next iLive OS … other way around, having iLive FX in Qu and GLD does work – so why not having these nice features in top console ??? Maybe they can build a “Bridge-Controller” from d-snake to ACE .. THIS would be a perfect tool for cross-selling all AH consoles for any given use.

…just dreaming ahead…

IDR48 & T112, iPad, Belkin Wireless, Dante, Lenovo i5, Samplitude ProX

[MusikhofParticipant]

Somebody checked out the Qu-App ? Is it free or on sale ? Sold my iPad … still no support for Android Tabs …

IDR48 & T112, iPad, Belkin Wireless, Dante, Lenovo i5, Samplitude ProX

[Author]

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