[gabo]

@xilevet654 Yep, that’s the same issue. If you have the faders to FOH turned down, you will not get any FX to the other outputs.

@willmodelisme Well it might be “normal behavior” for you, but in almost 50 years of working with mixers I have never seen one where the “volume faders” to one output controlled the FX to another output. Generally, outputs are separate, what you send to one output does not affect what is going on with another output. Of course there can be “channel sends” to FX, that would control how much of that channel is sent to the FX and therefore control the FX to all the outputs that channel is routed to. And the CQ has that as there are “sends to the FX.” But I’ve never seen the “volume fader” going to one output control the amount of FX going to another output, that’s just weird.

Having said that, once you know about it you can mostly deal with it. Except it sounds like in @xilevet654’s case, maybe not. You can control how much of a particular FX is sent to the main outputs, it’s on the FX screen in each of the FX units. So if you can turn up the volume to the Main L/R, you can then get FX to your other outputs while turning off the FX on FOH by turning off that send. Or at least I think you can, I have not actually tried that scenario as I would have little use for it.

[gabo]

I found a different recovery program called “salvage data” that was able to recover these files. I then imported them into audacity using the instructions from the A&H site and was able to get usable files. Give it a try.

[gabo]

Trying to recover these files. I can get a recovery program (wise data recovery) to recover files that look promising. They are wav files, in the right format (24bit, 48K, etc.) and have the correct names (07Ohead.wav, etc.). And the size and length of the files is consistent with what I recorded.

I found this recovery article, https://support.allen-heath.com/hc/en-gb/articles/22346839625745-CQ-Recovery-of-corrupted-SD-USB-A-recordings

But when I import into audacity using those settings, I get snippets of audio followed by noise, then a snippet of audio, noise, etc.

I thought maybe it was the offset that was incorrect, but in choosing about 20 different offsets I have never gotten one to work. The audio has to be there as it’s just a stream of bits and I have a large file containing the stream. It seems like the offset or what audacity thinks is the boundaries for the samples (24 bit samples at 48Khz) is not quite right.

Is there any way to use a hex editor or something to figure out what the correct offset would be? Also, the only option in audacity for an offset is by “bytes.” I’m wondering if the files isn’t even on a byte boundary, maybe I need to offset by “bits” instead of bytes to make it correct. Anyone know a way to do that?

Thanks, Gary

[gabo]

I had the exact same thing last night!! With a card that I’ve never had a problem with. When it was recording, it showed it was recording and there were no errors on the recording screen. We lost and entire 3 hour show! Here’s a screen capture of the files, there are over 1000 of these taking up about 18G of space on the card.

Attachments:

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[gabo]

Indeed, there are a number of “thoughtless” quirks on this box. But it also has some great features and sounds fantastic, so there are tradeoffs. I have the “18” and being able to use this type of box without a computer is incredible and being able to record multitrack to an SD card is as well. The preamps and FX sound really good and it’s plenty functional.

If you haven’t run across it.. One of the other quirks is that if you turn a fader that goes to the Mail L/R all the way down, you will lose all FX to the other outputs. You still get volume level and other things to the other outputs, but your FX will all disappear on those outputs. Took me a while, and a support ticket, to figure out why I wasn’t getting any FX to outs 1-6, turned out the reason was I had the fader to the Main L/R turned all the way down. Weird routing decision.

[gabo]

Not totally understanding your use case and question. But, as far as I know, you can’t “unassign” anything. You also can’t “mute” the channel as that mutes it to everything. What you can do is turn the fader to the Main L/R output all the way down, while leaving it up for other outputs. In the fader screen, select the “sends to” dropdown and select which outputs you want and you can mix differently to each output. The one problem with this, which is a bit of an oddity, is if you turn down the fader to the Main L/R, you will lose all FX going to the other outputs. Or simply don’t connect anything to Main if you’re not using it and/or you can mute the Main L/R if you’re not using it for anything else.

There are some routing quirks in this system that are a bit head scratching. But they don’t get in the way of most use cases as long as you understand them.

[gabo]

I hope this is a bug that can be fixed in an update. This is not a good design. It means that as your FOH guy adjusts the levels of your vocal in the mains, the amount of FX present in your monitor mix changes! Not the level in your monitor mix, just the FX. I can’t imagine any scenario where you would want your FOH volume to have any control over what FX is in your monitor mix.

The FOH mix and the monitor mix should be completely separated, unless you select the “Post Fader” option on the monitor output config page. If you do that, then the fader to the mains also controls the monitor levels. Still not something I would ever do, but since it’s selectable it’s ok and there may be a use case.

[gabo]

I finally found the problem.

– This only happens when the faders to output Main L/R are all the way down, while the faders to the monitors are adjusted accordingly. With that situation, you don’t get any FX in the monitors.

– Even though the settings on the config page for the monitor outputs shows “Input Send Levels” to be set to “Pre Fader.” I thought with it set to that, the fader to the Mains wouldn’t have any affect on the other outputs. But it turns out that turning down the fader to the Mains shuts off FX to the other outputs. And I’m not talking about the FX fader to the mains, I’m talking about the main volume fader on the fader screen to the Main L/R.

– As soon as I turn up the faders on the Mains, I get FX in the monitors.

Now, this is an unusual situation and will not matter for an actual show.

Is it a bug? I don’t know, if the output is configured with Pre Fader input send levels, and on the FX page, there are “send” levels for the individual channels to the selected FX, then turning down a fader to the Mains shouldn’t have any impact on the send levels from the FX. It seems like all that control would be independent of the volume fader to the Mains.

But now that I know, it’s not a big issue, there are ways around it for the practice sessions.

If anyone wants to replicate this, give this a try.
– set an input vocal channel, say input channel 1.
– On the fader page, set the output to Mail L/R and turn the fader on channel 1 all the way down.
– On the fader page, set the output to Out1 and turn the fader to an appropriate level.
– On the FX page, set up FX1 with out levels set to 0db for both main and the send levels.
– On the FX page, set the send level for channel 1 to FX1 to 0db

With this setup, you will hear no FX on your monitor out 1.

Go to the fader screen and set the output to Main L/R and turn up channel 1 and you will get FX on monitor out 1.

[gabo]

Ah, found the FX in CQ4You. Unfortunately, they were already set at 0db which was done via the same screen I outlined in the original post on the unit. Even if I set them all the way to the top, I still have a dry signal to the output. The only output I can get FX to work on is the Main L/R.

[gabo]

I can’t find anything in CQ4You that has anything to do with FX. Just levels. Am I missing something? Tell me where there is an FX level in the CQ4You app, I can’t find it. It will adjust the levels to each output just fine, but they are all still dry.

[gabo]

Keep in mind a “virtual sound check” does not take into account any live stage volume, guitar amps, drums ect.
If your band uses stage monitors bring those up during a virtual sound check.

Correct! But if you don’t have a sound guy, it’s a start.

[gabo]

Ok, so first, post preamp does not record FX or EQ or anything else. It’s actually the first point in the stream you can record. That’s the best way to record as you really don’t want EQ, Compression, FX or anything like that on your recordings. You want to make those decision after you record. So leave it at post preamp. And it’s also the way to record for doing “virtual soundchecks” which is a very valuable feature. You can record the band, play it back, and adjust everything in the CQ to sound good.

Second, I really don’t understand why anyone records at 96K! Yea, I get it, if you don’t know what you’re doing you always default to what you think is the highest quality. Do you realize that most professional studios don’t record at 96k? Actually many of them don’t even record at 48K, they record at 44.1K. CD’s are 44.1K! So is your band rehearsal better quality than millions of CDs from famous artists? Probably not. Most studios these days are recording at or are converting to 48K. But not because of quality, it’s because that’s the standard format for video and many recordings now are also doing some type of video.

And the studios that ARE recording at 96K, are the ones with the highest quality of everything… Microphones that cost many thousands of dollars, FX gear costing in the many thousands of dollars, grand pianos, huge expensive rooms, etc. etc. And they are recording the top acts in the world. They aren’t using a CQ! The only reason these low end products even offer 96K is two fold, one the chips do it so why not, two every one of their competitors is doing it. If you don’t do it, someone will buy another product because it has it, even though they should actually NEVER use it.

Trust me, just set the thing to 48K and NEVER change it! You’ll thank me later!

[gabo]

I’m not sure about rmhewa’s question as I’m not sure I understand what he’s asking.

But for H DTU’s question. Yes, you can send FX to the monitor outputs, all 6 of them and the levels are controlled by a fader for each output, so each output can have differing FX levels or none at all if you so choose.

It’s shown on page 48 of the manual, where it says at item number 11.

11. In the processing screen, select the ST, Inputs/FX tab
12. Select the FX unit channel, then touch/click SENDS to show all send levels from that FX unit.
13. Adjust send levels to the Main LR, Other FX units, and Ouputs 1-6 as required, so the FX is heard only where it should be.

Note that this screen also allows you to send the FX output to another FX. So you can “chain” FX if that’s what you want to do.

[gabo]

I have been using these.. The 3 pack is approximately $20, so very affordable. I haven’t had any problems with them, although I don’t generally record at 96K, all my projects are 48K.

SanDisk 32GB 3-Pack Ultra SDHC UHS-I Memory Card (3x32GB) – SDSDUN4-032G-GN6IM

I don’t think it would be a problem to go bigger, but I get more recording time on one than any show I’ve done and can easily swap them out so I can take them to my DAW computer while using another one in the CQ.

[gabo]

Nice, I should probably pick up one of those.

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