SQ5 Freeze up

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This topic contains 1 reply, has 2 voices, and was last updated by Profile photo of Alex A&H Alex A&H 5 years, 1 month ago.

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  • 2019/03/16 at 10:48 pm #82733
    Profile photo of KenM
    KenM
    Participant

    Hi, While playing back 5 tracks through Dante from laptop the desk froze. The only way to get it up again was to hard boot the desk. Has anyone had freeze up issues? This is a new board to me and I am concerned that it may happen during a live performance.

    2019/03/17 at 7:58 pm #82758
    Profile photo of Alex A&H
    Alex A&H
    Keymaster

    Hi KenM,

    I’ve not heard of this behaviour on SQ previously. Could you please start a ticket at support.allen-heath.com so that we can look into this further?

    Thanks

    Alex

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