Opto ratio changes itself?

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This topic contains 5 replies, has 5 voices, and was last updated by Profile photo of Soundave Soundave 2 years, 4 months ago.

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    Profile photo of Soundave

    A lot of the time when using the opto compressor it will change the comp ratio I select when I go to another channel and come back. It will stay on the one IT picks, only changing the ones I select. This has happened over all updates including the current one. Does anyone experience this event?

    Profile photo of Hugh

    My SQ5 Opto ratio can only be controlled with the I-Pad: the desk encoder does not move the ratio at all. This is the only failure I have discovered in my SQ software.

    Profile photo of Alex A&H
    Alex A&H

    Hi Both!

    This isn’t something I’ve seen or had reported before.

    Please go to support.allen-heath.com to submit a request and we can look into this with you.


    Profile photo of Andre S
    Andre S

    @Hugh: I noticed I have to turn the touch screen encoder quite a bit, before it changes the ratio values. But it does change it. Can you try to give the encoder a full turn and see if it changes the ratio?

    Cheers, André

    Profile photo of ioTon

    There is / was a failure of the encoders of the SQ. You can spot it very good by adjusting the EQ:

    And because of the “very long way” the encoder must be turned, to adjust the ratio (don’t know why A&H impementet this so BAD!) you can not change the ratio.

    So in short: i think there’s a hardware problem with your encoder. give it a try with the EQ you’ll find it out very fast!


    Profile photo of Soundave

    This happens on ours as well. I’ve found if I go to a value higher than what I want then adjust DOWN to my desired value (stopping exactly as soon as my desired value is reached) it stays put. It’s the only way I can use the opto. Very disapointing.

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