Opto ratio changes itself?

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This topic contains 4 replies, has 5 voices, and was last updated by Profile photo of ioTon ioTon 3 weeks ago.

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  • #103661
    Profile photo of Soundave
    Soundave
    Participant

    A lot of the time when using the opto compressor it will change the comp ratio I select when I go to another channel and come back. It will stay on the one IT picks, only changing the ones I select. This has happened over all updates including the current one. Does anyone experience this event?

    #103664
    Profile photo of Hugh
    Hugh
    Participant

    My SQ5 Opto ratio can only be controlled with the I-Pad: the desk encoder does not move the ratio at all. This is the only failure I have discovered in my SQ software.
    Hugh

    #103685
    Profile photo of Alex A&H
    Alex A&H
    Keymaster

    Hi Both!

    This isn’t something I’ve seen or had reported before.

    Please go to support.allen-heath.com to submit a request and we can look into this with you.

    Thanks
    Alex

    #103687
    Profile photo of Andre S
    Andre S
    Participant

    @Hugh: I noticed I have to turn the touch screen encoder quite a bit, before it changes the ratio values. But it does change it. Can you try to give the encoder a full turn and see if it changes the ratio?

    Cheers, André

    #103688
    Profile photo of ioTon
    ioTon
    Participant

    @Hugh:
    There is / was a failure of the encoders of the SQ. You can spot it very good by adjusting the EQ:
    https://www.youtube.com/watch?v=s2py0_0BBbo&t=11s
    https://community.allen-heath.com/forums/topic/eq-jitter

    And because of the “very long way” the encoder must be turned, to adjust the ratio (don’t know why A&H impementet this so BAD!) you can not change the ratio.

    So in short: i think there’s a hardware problem with your encoder. give it a try with the EQ you’ll find it out very fast!

    greetings,
    dd

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