Cannot Connect to DAW Control

Forums Forums Avantis Forums Avantis troubleshooting Cannot Connect to DAW Control

This topic contains 2 replies, has 2 voices, and was last updated by Profile photo of ofstreams ofstreams 1 month, 3 weeks ago.

Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • #99617
    Profile photo of ofstreams
    ofstreams
    Participant

    Hi all,

    I’m trying to control Pro Tools via midi over ethernet/TCP/IP. My iMac is seeing the connection, and says that it is connected, but the A&H midi control is not connecting. I have compatible IP addresses set up, but the avantis does not see the connection. Could someone who has successfully done this help me troubleshoot this please?
    Thanks!

    #99645
    Profile photo of Nicola A&H
    Nicola A&H
    Keymaster

    Hi ofstreams,
    What do you mean by ‘my iMac is seeing the connection’?
    I see you were already discussing the issue with Jack in our team on FB. So we can look into this further, you can open a support ticket at support.allen-heath.com. Please provide as much detail as you can: IP address of Avantis and iMac, Avantis firmware version, A&H MIDI Control driver version, how it is configured, and connection topology / cable in use.

    #99920
    Profile photo of ofstreams
    ofstreams
    Participant

    Thanks Nikola, I can’t seem to find which fb avenue I took earlier. I’ll send an email, thanks!

Viewing 3 posts - 1 through 3 (of 3 total)

You must be logged in to reply to this topic.