Cannot Connect to DAW Control

[ofstreamsParticipant]

Hi all,

I’m trying to control Pro Tools via midi over ethernet/TCP/IP. My iMac is seeing the connection, and says that it is connected, but the A&H midi control is not connecting. I have compatible IP addresses set up, but the avantis does not see the connection. Could someone who has successfully done this help me troubleshoot this please?
Thanks!

[Nicola A&HKeymaster]

Hi ofstreams,
What do you mean by ‘my iMac is seeing the connection’?
I see you were already discussing the issue with Jack in our team on FB. So we can look into this further, you can open a support ticket at support.allen-heath.com. Please provide as much detail as you can: IP address of Avantis and iMac, Avantis firmware version, A&H MIDI Control driver version, how it is configured, and connection topology / cable in use.

[ofstreamsParticipant]

Thanks Nikola, I can’t seem to find which fb avenue I took earlier. I’ll send an email, thanks!

[Author]

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