[volounteerParticipant]

@doug

Not sure what the problem is you are describing. Exactly what is it you are trying to DO?
Look at the block diagram. Lower right side and see pfl and afl coming out.
See the pafl bus. See what goes into the bus.
Trace back to see where those come from.
You have to select what will come out the mix.
You set up the mix separately.
No mix is dependent on LR settings. Except that they also contain channel inputs that also go to the LR out.

Did you set afl and pfl on the main layer?
Did you push the mix button?
Did you then push the pafl button? Which one did you push?
You should hear just that mix.
Then use the faders and you can change what goes into the mix and hear it on the phones to verify you did change that channel.

If you just want to listen to one channel then you have to select that channel.
But you only hear that channel then, not the mix as it is now deselected.

[volounteerParticipant]

@RS

at the speed AH moves I would expect the next major update to be a brand new product line
which was architected and designed to be cheaper to build, easier to upgrade, and powerful enough to do anything if you would pay enough to get it sooner leaving the only hurdle the manpower to crank out new features people will pay for

[volounteerParticipant]

@andre S

It is hard to believe that they could not add any type of compressor to any of their mixers if it suited marketing’s goals.

[volounteerParticipant]

@dave Meadowcroft

looks like AH wants you to upgrade or they could have provided it already

[volounteerParticipant]

is opttronik the same as opt – tronik?
https://3a8l6o223ct21x3ekc35pevv-wpengine.netdna-ssl.com/media/OptTronic-Final-1024×440.jpg

you could buy a dlive

https://www.allen-heath.com/allen-heath-delivers-feature-thrills-and-mca-spills-with-dlive-v1-8/
Allen & Heath continues to advance its flagship dLive mixing system with the release of…. a hotly-anticipated new DEEP processing plug-in – the OptTronik.

[volounteerParticipant]

@doc

not sure I understand the problem. Our MD was an analog guy and tends to way overdrive the digital.
maybe he thinks he has to do that to keep the SNR up. dont know cant say.

anyway as I think you asked the question there is absolutely NO problem unless you turn the signal so low that you cannot even see it on the lights or hear it at all.

And if you look at the AH answer earlier, they change the set point for their fixed point computations differently in different parts of the mixer. In short you cannot get too close to zero unless you are trying to totally sabotage things. And then you may still fail as I read the AH document.

As to streaming, we adjust the signal in the PC that the mixer sent to them. They have problems because they adjust by ear and wont use a visual LUFs meter. When at times the sound is low at home then it is because the DR was too big and nobody compressed it properly.

[volounteerParticipant]

true but I was talking about into the PC before it got to OBS

Our video guys like to listen to the audio interface thinking they can set levels that way
the two honchos think they have calibrated ears and dont need no stinking LUFs meter to set them properly
also they prefer to hear both channels not just one in the interface monitor port

[volounteerParticipant]

FOH mix goes out LR to live speakers.

Send custom mix out mix78 to go into the PC (via either usb or audio interface) with OBS to merge with video for livestreaming.

USB in theory can have up to 20 or 22 different channels from Qu if you really want to mix in the PC and then process again for adding the video and sending to livestream. As I noted, many people have problems with usb from the Qu. It is far easier all around to mix in the Qu and send the stereo mix to an audio interface then into the win10 PC. It will be more reliable to mix in the Qu and not have to add that burden on OBS or whatever software you use.

If you send mono you only get one channel. If you send stereo you send two channels.
And you might get 2 if the win10 will do it.

As I noted how much you can receive is up to billyg and you may need to tweak settings or change drivers.
Did you assign anything else to the usb? If you dont assign it you wont get it although it might default to one channel.
Still I thought you had to assign everything in the Qu else it would not go out via the usb.
Did you think you would get stereo by assigning one channel of a stereo pair? Guy on our video team at church thought just that.
Blamed us and the Qu for not sending him two channels when he only hooked up one to his audio interface (we had said no to usb).

[volounteerParticipant]

@salem874

see the answer in your thread already
see what the AH response was above wrt Qu and drivers

please do not hijack threads with other questions that are not on the same problem
start another thread with another question if you need to have another thread

[volounteerParticipant]

How are you connecting to win10? usb , audio interface, ESP, sneakernet, other ???
What is it you think you need to send to win10? Wouldn’t one stereo pair work fine for streaming?

You can send everything to the PC from the Qu. I vaguely recall the max is 20 or 22 channels.
Whether the PC can receive andor use it is up to billyg and his whims. And possibly your DAW or OBS.

If you want to stream, the best way is to set up mix78 on the Qu and then send it via an audio interface to the PC and onto OBS which merges the video and does its thing before sending to your CDN(s).
You may still have to diddle some things in the pc like the driver or other settings to make anything work on win10.
I suspect you need ASIO for the driver unless AH has a custom driver for win10.

Most people have problems with the USB going to PC from the Qu.
So while that might work (some folks had success with it) your best approach is to use the audio interface.

[volounteerParticipant]

@doug

the documentation was written as an engineers reference not a genuine users manual

you can listen to any channel on the headphones or any mix or combinations
you do have to select the mix and also pafl

we send out mix78 to the pc for livestreaming and adjust everything in it separately as well as a total mix for OBS to process

like Showtime noted – read the manual but then
look at one of the many videos that explain things more how to do things
than the manual does which is mostly stating that it can be done

[volounteerParticipant]

@Oasis

Can you describe the buzz in more detail. Is it white noise, or periodic, and is there any hum with the buzz?
Better if you can post a sample of the sound you hear. And tell us more about your entire environment and equipment.

Could there be any sort of feedback loop caused by mistaken settings?
Are you near a radio or TV transmitter, or airport using microwaves?
What sort of lights do you use? Are they on the same power circuit as the SQ?
Do you use any power conditioner or filters to remove noise from the power lines?
Are you feeding a PC from usb at the same time?

[volounteerParticipant]

I would try the Qu with another different pc that is not win 10
or attach the Qu usb to something that is not a pc

I still suspect that win10 got updated and that forked something.
Always turn off ALL updates. If it aint broke dont let billyg try to ‘fix’ it.

But for now google for the MANY settings that win 10 has that need fixing.
I printed off a 6 page list that are needed to make it reliable and easier to use.

[volounteerParticipant]

@Rob

you got that right
win10 is the biggest POS ever inflicted on users

why not just replace the caps in the first one with better ones instead of buying two more brand new devices

@ABH
you need to look at the win10 for problems as there are a boatload of secret settings that need fixing to run any driver the way you want it with audio gear

[volounteerParticipant]

@djtommongon

glad to hear you fixed your problem
sorry you did not find it useful
you would be surprised how many people do make simple mistakes by overlooking something like that

not sure why you doxxed my link on AH
anyone can click on my screen name and get it for themselves

[Author]

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