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Viewing 12 posts - 16 through 27 (of 27 total)
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  • #56473
    Profile photo of Scott A&H
    Scott A&H
    Participant

    These parts are available from your distributor if you would like to replace them.
    You could also upgrade your GLD with the Chrome model sides and front as well as rotaries if you were so inclined.

    #56442
    Profile photo of Scott A&H
    Scott A&H
    Participant

    You can use the Global Scene Safes to lock down any features that never need change.
    At Scene Recall Filters, if you don’t have a ton of changes, I would recommend to totally block all features and only open what you need to change.
    Best,
    Tech Support.

    #53813
    Profile photo of Scott A&H
    Scott A&H
    Participant

    Hi,

    You can store a single SCENE and drag it into the CUE LIST EDITOR page.
    Then save a show, when you recall that show, the 1 cue you placed in the CUE LIST EDITOR page will be there alone.

    We are working on the ability to save and manipulate single scenes.

    Regards,
    Scott
    A&H Support

    #53812
    Profile photo of Scott A&H
    Scott A&H
    Participant

    Hi Rob,

    The TB mic can come from any input on the surface or Mixrack.
    You can assign from the I/O page.
    Make sure you also assign on the TB page – Mixrack / Talkback and select the appropriate socket for the latching to work.

    Regards,
    Scott
    A&H Support

    #53811
    Profile photo of Scott A&H
    Scott A&H
    Participant

    Hi Cookie,

    Yes that’s correct.
    2 x GLD with ACE Cards
    All inputs into AR2412
    Signal first goes to 1 x GLD that is Master
    Master GLD sends signal to Slave GLD

    Patching at I/O Screen

    Don’t forget to set the slave sync clock!
    SETUP
    Audio
    Audio Sync
    Set the slave second GLD to – Slave Option Card.

    Regards,
    Scott
    A&H Support

    #53810
    Profile photo of Scott A&H
    Scott A&H
    Participant

    Hi Cameron,

    Sorry you cant get the info you need. We are promoting dLive heavily in OZ at the moment and have at least 4 system available for touring.
    Please email me at A&H and I will get you hooked up.

    Regards,
    Scott.
    scott.mason@allen-heath.com

    #53172
    Profile photo of Scott A&H
    Scott A&H
    Participant

    Attached is a picture of where you can find the Monitor Wedge Fader so you can drag one to a spare slot. This Wedge fader works from Main Out or when you press the PAFL button.
    Better to use any AUX Mix Fader and assign what you want to that Fader and you have complete control of your wedge.
    Regards.

    Attachments:
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    #53139
    Profile photo of Scott A&H
    Scott A&H
    Participant

    Very sorry to hear about this. Please send your logs to your dealer asap so they can be analysed by A&H.
    If you don’t get a reply, please email them to A&H support via the web site. Don’t forget to include your details and problems and attach the logs.
    Is the mixer working when not connected to a Rack ?

    Best,
    A&H Support

    #53138
    Profile photo of Scott A&H
    Scott A&H
    Participant

    Thanks, Please send me the logs through the official channel and I can have them analysed: support@allen-heath.com
    Please include:
    Name
    User or Dealer
    Equipment model
    Problem with date etc

    #53132
    Profile photo of Scott A&H
    Scott A&H
    Participant

    Sorry to hear about that. Unfortunately we need the complete logs to diagnose what happened. Depending on how many entries there have been, they may still be there. If you find complete logs, please forward to your distributor or A&H Support.

    #53131
    Profile photo of Scott A&H
    Scott A&H
    Participant

    For smaller events, you could use the GLD REMOTE App and use an iPad for control, if you have a wifi router that can receive from the iPad mix location, then you wouldn’t have to move your console around. You can also set certain permissions for the mix engineer.

    GLD REMOTE

    A&H Support

    #52705
    Profile photo of Scott A&H
    Scott A&H
    Participant

    Thank you for your post. Yes, this is a bug we are currently rectifying and should be resolved by the next firmware release.
    Regards,
    Scott A&H

Viewing 12 posts - 16 through 27 (of 27 total)