[john@eartsincParticipant]

TJCornish Posted – 15/07/2013 : 16:49:06
There is a setting for PFL trim that controls this.

But not to increase PFL, only to reduce. The PFL level is lower than the MAin Out. And yes, L/R is set at unity. Thanks guys.

John
System Integrator
Entertainment Arts Inc.

[john@eartsincParticipant]

Unfortunately, that’s why it’s called OneMix. You can use the MixPad app to do this, but will have to be careful your bandmates aren’t adjusting FOH parameters.

John
System Integrator
Entertainment Arts Inc.

[john@eartsincParticipant]

quote:

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Originally posted by AndyH

Hi John,

Do you know what colour the top LED goes on the PL device when the problem occurs? That might help us understand what’s going wrong.

Does the problem happen with any show loaded? Have you tried loading one of the template shows just in case?

If that doesn’t work, perhaps it’s worth contacting A&H Technical Support (https://www.allen-heath.com/uk/support/pages/support.aspx), as they may be able to help.

Cheers,

Andy
A&H

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Andy,

The LED color turns red very quickly, then back to green. It’s intermittent. I wish I could use shielded Cat5. But the install distance is about 150′-175′ of Cat5E. I will try a short piece of shielded cat5 close to the mix-rack, but it won’t solve my issues. I did contact A&H tech support here in the U.S with American Music and Sound, but no success. Thanks.

John
System Integrator
Entertainment Arts Inc.

[john@eartsincParticipant]

It is not possible to accomplish this, unfortunately. A good option though (instead of buying an iDR16-iDR64. Buy an iDR0 drop in a Dante card on each rack and you have 64 ch. of DSP for that other surface. At least that a less expensive option if you use the other many benefits of Dante. Just a suggestion.

John
System Integrator
Entertainment Arts Inc.

[john@eartsincParticipant]

quote:

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Originally posted by woutert

I’d go with a couple of MIDI faders instead. Easy to program with the learn function.

Wouter
IDR32, R72, Dante, Mixpad
laptop, TP-Link TL-WR1043ND

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I agree. That is the next step. Thanks!

John
System Integrator
Entertainment Arts Inc.

[john@eartsincParticipant]

Are you joining your mixracks together with ACE, or Dante?

John
System Integrator
Entertainment Arts Inc.

[john@eartsincParticipant]

quote:

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Originally posted by RayS

quote:

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Originally posted by john@eartsinc

quote:

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Originally posted by RayS

quote:

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Originally posted by john@eartsinc

I’m pretty sure that I’ve just got a bad M-Dante Card
John
System Integrator
Entertainment Arts Inc.

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Or……… a bad ethernet cable??!!

Spoke with A&H rep today. My new card should depart next week. I hope this fixed the issue. Someone who was at Infocomm told me that it may not work with a processor lower than a Quad Core. I could see this maybe being the case with 64×64 channels, but not for any channel count lower than that. Could someone confirm this rumor? Thanks Ray.

RayS
R-72/iDR32/iPS10

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Um, I definitely switched ethernet cables before switching computers, ilive systems, harddrives, etc. The chances of 4, pre-built, ethernet cables (that I tested with a Cat5E tester) being bad is slim to none.

John
System Integrator
Entertainment Arts Inc.

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OK, then can you try with another card from an A&H rep…..or meet with a rep that has a similar install?? I remember my first try with a M-MMo card was not successful and a replacement card worked fine…….as the card is sold through A&H I would imagine they would somehow service it in any way they can, so if you haven’t already please submit a ticket to A&H service ….also you might want to look in this thread to see if it addresses your issues….https://iliveforum.allen-heath.com/topic.asp?TOPIC_ID=1617

hope that helps,

RayS

R-72/iDR32/iPS10

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John
System Integrator
Entertainment Arts Inc.

[john@eartsincParticipant]

quote:

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Originally posted by RayS

quote:

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Originally posted by john@eartsinc

I’m pretty sure that I’ve just got a bad M-Dante Card
John
System Integrator
Entertainment Arts Inc.

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Or……… a bad ethernet cable??!!

RayS
R-72/iDR32/iPS10

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Um, I definitely switched ethernet cables before switching computers, ilive systems, harddrives, etc. The chances of 4, pre-built, ethernet cables (that I tested with a Cat5E tester) being bad is slim to none.

John
System Integrator
Entertainment Arts Inc.

[john@eartsincParticipant]

Ok, I’ve spoken with Dante support extensively. I’ve also exhausted all posible options. Including-

Try’d adjusting Dante Virtual Soundcard settings- I.E- Latency & Channel Count

Try’d a different computer-
Sony Vaio
2.4GHZ Dual Core
4GB Ram
Gbit Ethernet Port
Solid State External Drive
Installed Dante Virtual Soundcard, and Controller

Try’d different recording software all configured at 48k 24bit with Dante selected as the ASIO-

Logic
Pro Tools 9
Presonus Studio One

Try’d installing the Dante card in an completely different iLive system, and repeating process on both computers (MAC & PC)-

iDR-16
iLive R-72

“Pops” still continue on just about every channel. Audinate assures me that it is not a clocking issue (I don’t see how it could be anyways). I’m pretty sure that I’ve just got a bad M-Dante Card. [] I’ll reply to this when a solution comes up. I want to document all this for anyone else’s future issues…….What are forums for, right?

John
System Integrator
Entertainment Arts Inc.

[john@eartsincParticipant]

Ok, I’ve reinstalled Dante Controller & Virtual Soundcard. Now Dante Controller sees the iDR Dante module. But, I’m still having clocking issues! My iDR48 is my master clock. My bit rate setting seem to be right in Dante Virtual SoundCard, Dante Controller, and my recording software. I.E-

48khz
24bit
4ms Latency
48×48 setting
EthernetPort w/1GB transfer rate.
Uni-body Macbook Pro w/ Solid State Drive, 2.4Ghz Dual Core, 8GB Ram, running Presonus StudioOne software.

But I’m still getting “Pops” every few seconds on almost every channel. I’ve reinstalled software 3 times. What am I missing here???? Somebody help me out. Thanks.

John
System Integrator
Entertainment Arts Inc.

[john@eartsincParticipant]

Dante Controller does not see my iDR48. Could anyone help me with this? Is there a setting that I’m missing here? Thanks.

John
System Integrator
Entertainment Arts Inc.

[john@eartsincParticipant]

Same here, UPS with iDR48 left on 24/7. No problems. Sequencer should not harm at all.

John
System Integrator
Entertainment Arts Inc.

[john@eartsincParticipant]

quote:

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Originally posted by timtrace

quote:

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Originally posted by john@eartsinc

Just make sure you tie pin’s 1 & 3 together on the xlr connector. You will not damage the mixrack.

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John, just so I understand, tie ground to low on both XLRs?

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@tim- yes just tie pins 1 & 3 together to make an unbalanced connection.

John
System Integrator
Entertainment Arts Inc.

[john@eartsincParticipant]

Just make sure you tie pin’s 1 & 3 together on the xlr connector. You will not damage the mixrack.

John
System Integrator
Entertainment Arts Inc.

[john@eartsincParticipant]

@woutert- True, it wouldn’t require much R&D to amend the firmware. I’ve already have spoken with AH about this issue. What my article states is that this IS A USABLE solution in the meantime. If your musicians cant figure out how not to make this mistake, they shouldn’t have an iPad at all. I have been comfortably using this solution since day 1 of the app’s release. We have had our “oops” moments, but that was in the learning curve process. I would love to see more parameter features added to the user profiles on the ilive firmware. I think this is one downfall of the system. Obviously with the app being so new, I’m sure there are updates to come. Keep posting, you’ve got some great ideas. If AH hasn’t thought of them yet, (which I’m sure that have, or at least have heard from their rep’s) they can read these posts. Thanks.

John
System Integrator
Entertainment Arts Inc.

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