[Jay-T]

Thanks for the feedback everyone. Much appreciated.

[Jay-T]

And what about Mac users??

[Jay-T]

Thanks Smokehead. I’m using a MacBook Pro.

[Jay-T]

Can this be fixed with a firmware update on the console side? I’m using an SQ6.

[Jay-T]

Can I use the Qu-SB with a DX168?

[Jay-T]

Does this update fix the electronic distortion problem with USB-B recording on the SQ-6 as mentioned here?

[Jay-T]

Yip USB-B port into a USB 3 port on the MacBook (all the ports are usb3).

Only recording FOH – so one stereo track.

Haven’t tried removing the dongles as we need them in operation for the media screens but could try without them.

[Jay-T]

Great to hear. Any word on a SQ firmware update for those of us suffering the same problem on an SQ mixer?

[Jay-T]

Is there any further information on the state of the problem? The firmware update doesn’t look like it’s fixed the problem, only minimised it. This is an issue for our SQ6. Attached an mp3 of the sounds we are getting when recording via USB-B to a MacBook Pro.

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[Jay-T]

Can anyone chime in on this from Allen and heath please?? how can I fix this problem?

[Jay-T]

to add to my previous post we are using a program called Audio HiJack to record the audio from the SQ6

[Jay-T]

I’m getting a similar problem with our SQ6. Recording via USB-B into a MacBook Pro (running macOS Sierra). Using the USB port on the right side of the MacBook (next to the HDMI port). Other ports in use are both mini display ports using dongles (one to HDMI and the other to ethernet)

here’s a clip of the type of sounds I get. Again intermittently.

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[Jay-T]

Thanks GCumbee and MarkPAman. Would it matter that the DMX cable is 5 pin with the 3 pin adapter on them at both ends?

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