Hi Mike
Thanks for your reply.
I have tested using the SQ Mix Pad app on my Microsoft Windows device. The Mix 2 button works but the FX button (that is below the touchscreen on the Sound Desk), is not displayed in that app. I don’t have an iPad to test with.
However, I spoke with our local service agent in Brisbane today and they say that this is a common issue with the SQ6 related to the buttons getting some grime under them that stops them from working. The recommended repair is that they replace all the buttons and the underlying pad below them so that the repair of the buttons that are known to be not working helps to prevent the same issue occurring for other buttons as well. Especially since we have now had our SQ6 for five years now.
Kind Regards
Colin Maitland
