T112 Touchscreen SBC Failure

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This topic contains 11 replies, has 7 voices, and was last updated by Profile photo of ECA_Chapel_Production ECA_Chapel_Production 1 week, 4 days ago.

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  • #70301
    Profile photo of dymondaudio
    dymondaudio
    Participant

    Hi All, I have a T112 that appears to have a failed touchscreen SBC as it is not powering up or showing any sign of life what so ever. The power connector has 24v present so it’s not that.

    Has anyone else experienced this or know what might stop the touchscreen SBC from powering up (other than total failure).

    Cheers

    #70302
    Profile photo of Mark Oakley
    Mark Oakley
    Participant

    Have you tried hooking up a VGA screen to the VGA port on the back of the surface? I’m assuming that the channel LED’s still work and that the surface can still control the Mixrack. This would be a major inconvenience, but you could still use the board with iLive Editor or a remote VGA screen until a new touchscreen arrives. It shouldn’t take a good technician more than a day or two to install the new screen.

    -Mark

    #70303
    Profile photo of dymondaudio
    dymondaudio
    Participant

    Hi Mark, it’s not the touchscreen it’s the computer (SBC) that runs the touchscreen that is the issue and therefore not controllable via a monitor and keyboard.

    The surface and rack work as they should.

    #70322
    Profile photo of Yannoush
    Yannoush
    Participant

    Hello Dymond
    It s look like a hard SBC failure that we already met few time. To fix it on the T112 and R72 that got the same trouble was to change the SBC PC….need to call my friend to get the exact reference for this PC master controler that you can found on the web.
    Waiting for a hardware solution you should run the Hide software “DL5000” that is masked in the firmware data. Launch it in the same connexion way as the ilive director ( same IP parameter) then you computer will take place of your touchscreen completely synchronised with the surface button. If you have a touch screen Pc that should be even better than the ilive touchscreen ….specially under sun.

    Good luck
    Yann Matté

    #70357
    Profile photo of dymondaudio
    dymondaudio
    Participant

    Hi Yann

    Thanks for your post.

    Do you have the model number for the SBC? Mine appears to be a Fujitsu product but I cannot find a model number on it.

    Kind regards

    #70436
    Profile photo of dymondaudio
    dymondaudio
    Participant

    Anyone got any tricks to get an SBC to boot? There is 24v at the power connector but the thing will not fire up. I’m guessing the thing is fried but any hints or tips?

    #70598
    Profile photo of Yannoush
    Yannoush
    Participant

    Hello dymond

    if that could help
    A pdf to resume the different type of computer to drive iLive touch screen…

    Best regards
    Yann

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    #70605
    Profile photo of dymondaudio
    dymondaudio
    Participant

    Thank you! Do you know where I can purchase one?

    Mine is the second one in your pdf: Fujitsu SBC – 004-111 – AE8214

    #110391
    Profile photo of stuartuk
    stuartuk
    Participant

    A quick question to anyone who knows the Fujitsu SBC?? I know that there has to be a BIOS setting which you change to tell the SBC to start after a power failure automatically. If the CMOS battery has failed, could it be that the board is waiting for a start command? Maybe there are pins that can be shorted to tell it to power up? Then if it boots, you could see the output on an external screen, and press DEL to get in to change the BIOS settings using a USB keyboard??

    Just a thought?

    #110415
    Profile photo of Bärchen
    Bärchen
    Participant

    Hey Stuart, please check your private messages

    #110965
    Profile photo of David C
    David C
    Participant

    I have the same problem as above powered up ok before battery replaced and was able to get into BIOS, now after battery replaced sbc will not power up( fan not running etc)

    #110999

    I have the same issue. All fans spin, and I get a white screen, but the rest of the console is inactive and I get no output on the External vga. My SBC is the first one in the PDF. Any ideas?

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