Strange issue with SQ6

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This topic contains 6 replies, has 3 voices, and was last updated by Profile photo of AsherN AsherN 1 month, 1 week ago.

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  • #103667
    Profile photo of AsherN
    AsherN
    Participant

    I have a new SQ6. Love the desk!!!

    I’ve seen a weird issue that crops up once in a while. 2 of my channels will change the gain value displaued, not the actual gain. Also, when that appens, I lose the ability to make any changes to things like phantom power. I’s always the same 2 channels.
    I’m on FW 1.5.4e3979.

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    #104028
    Profile photo of Phill
    Phill
    Participant

    I see 4 channel gain changes…KEys TTCan TTRab Aux mic
    however if you are referring to TT Can & TTRab You Have AMM on those channels… I don’t use AMM myself but expect that could be the issue, someone will be able to chip in on the AMM tho

    #104030
    Profile photo of AsherN
    AsherN
    Participant

    It’s more than gain changes. That is just the obvious view. From that point, I can no longer toggle phantom power on any channels. It also happens on channels with no AMM. And the gain structure does not actually change, just the displayed value. Only a board reboot fixes it.

    #104032
    Profile photo of ioTon
    ioTon
    Participant

    Hi AsherN,

    The changes appera only on you Stagebox (as i can see).

    Which stagebox (I/O Unit) do you use?
    Is your Network connection OK? Are you using any switch or router?
    Try another CAT Cable!
    Audio thru this channels is fine all the time?
    greetings

    #104044
    Profile photo of AsherN
    AsherN
    Participant

    GX4816 through SLink. The network is fine, it is going through a HPE L2 switch. Audio is fine, gain set remains constant despite what is displayed and other functions become unavailable. Everything goes back to normal after rebooting the desk. It leads me to believe it is not the network, but something in the desk.

    #104063
    Profile photo of ioTon
    ioTon
    Participant

    But the problem appears only on channels of the GX4816 or also on your local preamps?

    #104076
    Profile photo of AsherN
    AsherN
    Participant

    Looks like just the GX. but then again, I only have 3 active local.

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