SQ7 Failing on Start Up

[Kirk]

I have a SQ7 that when turned on shows nothing on the screen at all, and has an LED flashing back and forth across the select buttons.
This device is fairly new and was previously working properly with the installed system.

I have even tried a ‘Hard Reset’ as directed by the vendor without any luck. Actually, the ‘Hard Reset’ on start-up has absolutely no effect on the device whatsoever and it continues to flash the same LEDs back and forth.

Any info would be appreciated,

Thanks

[SteffenR]

Broken? Back to the dealer?

[Anonymous]

Bummer. Haven’t had it happen on my SQ but has happened on my GLD twice where it needed to go in to have the SSD replaced. I would follow the directions of support and be prepared to have to request a repair order and ship it.

Only other thought is just to try booting with absolutely nothing connected except power and remove any I/O cards you may have installed.

[Author]

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