SQ7 Failing on Start Up

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This topic contains 2 replies, has 3 voices, and was last updated by Profile photo of mfusa mfusa 2 months, 4 weeks ago.

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  • 2024/02/02 at 7:22 pm #119063
    Profile photo of Kirk
    Kirk
    Participant

    I have a SQ7 that when turned on shows nothing on the screen at all, and has an LED flashing back and forth across the select buttons.
    This device is fairly new and was previously working properly with the installed system.

    I have even tried a ‘Hard Reset’ as directed by the vendor without any luck. Actually, the ‘Hard Reset’ on start-up has absolutely no effect on the device whatsoever and it continues to flash the same LEDs back and forth.

    Any info would be appreciated,

    Thanks

    2024/02/02 at 7:51 pm #119066
    Profile photo of SteffenR
    SteffenR
    Participant

    Broken? Back to the dealer?

    2024/02/02 at 8:31 pm #119067
    Profile photo of mfusa
    mfusa
    Participant

    Bummer. Haven’t had it happen on my SQ but has happened on my GLD twice where it needed to go in to have the SSD replaced. I would follow the directions of support and be prepared to have to request a repair order and ship it.

    Only other thought is just to try booting with absolutely nothing connected except power and remove any I/O cards you may have installed.

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