QU24 + Windows 10 – No sound in headphones

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This topic contains 13 replies, has 3 voices, and was last updated by Profile photo of Mar-QU24 Mar-QU24 1 month ago.

Viewing 14 posts - 1 through 14 (of 14 total)
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  • #120307
    Profile photo of Mar-QU24
    Mar-QU24
    Participant

    Hello everyone. I’m new to the forum, this is my first post. My name is Marcin, I speak Polish 🙂 Today I installed Windows 10 drivers and connected the mixer to the laptop. The dosage works, but the signal cannot be received in the headphones… What needs to be done to remove them? The computer noticed that sound was being sent to ST3… How should I understand this?

    #120388
    Profile photo of Mar-QU24
    Mar-QU24
    Participant

    Won’t anyone help me? 🙁 I will write again 🙂 The sound from the laptop reaches the mixer, it is in ST1. Sound from YouTube, Windows system sounds, etc. all these sounds work properly. The only problem is with the sound from the DAW… it is not in the mixer. I tried on two computers and on Reaper and StudioOne6. No DAW feeds sound into the mixer. What can I do?

    #120389
    Profile photo of Mar-QU24
    Mar-QU24
    Participant

    I will also add that my other Presonus interface works properly. The problem is only with my QU24. Please help me on this topic

    #120391
    Profile photo of SteffenR
    SteffenR
    Participant

    Your post is very confusing.
    It is not really clear what your problem is.

    I guess it is a wrong configuration in the DAW.

    #120392
    Profile photo of Mar-QU24
    Mar-QU24
    Participant

    Yes, I know what I’m writing is misleading. I am writing through a translator, for which I apologize, unfortunately I do not speak English (unfortunately, they did not teach at school in my time) I tried installing all drivers and no changes. I’m wondering what else I can set in the DAW

    #120396
    Profile photo of SteffenR
    SteffenR
    Participant

    I/O? The DAW needs to get configured with the driver.

    #120399
    Profile photo of Mike C
    Mike C
    Participant

    The DAW playback tracks/channels will line up with the inputs on the mixer, you need the mixer set to receive the USB input on the channels, USB button next to the trim knob.

    It sounds like you installed it but if not you need to download and install the QU driver on the computer.

    #120420
    Profile photo of Mar-QU24
    Mar-QU24
    Participant

    Yes, I know that the input and output channels need to be set. Currently, I have set the inputs (channel 1 – 1, last channel -32) and outputs (channel 1 -1, last channel -32), so all available ones are selected. Of course, the drivers are installed, I also tried installing older versions, but there were no changes. I have no idea what I’m doing wrong anymore.

    #120421
    Profile photo of Mar-QU24
    Mar-QU24
    Participant

    I noticed that when I select the Windows asio4allv2 driver, the outputs DAW detect ST3….

    #120422
    Profile photo of Mar-QU24
    Mar-QU24
    Participant
    #120423
    Profile photo of Mar-QU24
    Mar-QU24
    Participant

    I noticed that when I select the Windows asio4allv2 driver, the outputs DAW detect ST3….

    And if I choose the Qu Asio drivers, then the DAW no longer sees ST1, ST2, ST3 on the outputs… it only detects channels from 1 to 32 Out

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    #120425
    Profile photo of Mar-QU24
    Mar-QU24
    Participant

    And here is a photo with the Asio4allv2 driver

    #120427
    Profile photo of Mar-QU24
    Mar-QU24
    Participant

    The YouTube link explains the problem.:

    #120429
    Profile photo of Mar-QU24
    Mar-QU24
    Participant

    Okay, I’ve solved the problem. I was looking for a return in ST1,2,3 in vain 🙂 🙂 🙂 The signal simply returns to the input channels. I feel stupid that I didn’t think of it right away. Thank you for your help, you deserve a good beer 😉

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