QU-Drive stopped working.

Forums › Forums › Qu Forums › Qu troubleshooting › QU-Drive stopped working.

Tagged: , ,

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • 2019/11/23 at 5:43 pm #87864
    Profile photo of SalpsiSalpsi
    Participant

    QU-Drive stopped working. I’ve attempted a factory reset, and still dead. I emailed/messaged the assigned support service center but get no reply or call. I want to get it serviced, but If I wanted to order the part, is there a catalog I can reference, or a website I can order from?

    2019/11/24 at 11:44 am #87869
    Profile photo of Alex A&HAlex A&H
    Keymaster

    Hi Salpsi,

    Do you have a ticket ID reference from when you messaged our support system? I can’t see any new tickets about this issue.

    Thanks
    Alex

    2019/11/25 at 1:49 pm #87884
    Profile photo of SalpsiSalpsi
    Participant

    Hi Alex,

    I don’t have a ticket. I couldn’t get a hold of anyone to open one. Can you open a ticket, or where do I need to go?

    Thanks
    Sal

    2019/11/25 at 2:03 pm #87887
    Profile photo of Alex A&HAlex A&H
    Keymaster

    Hi Sal,

    Please go to support.allen-heath.com to open a support ticket.

    Please also include details of what isn’t working and one of the team will get back to you as soon as possible.

    Thanks!
    Alex

  • Author
    Posts
Viewing 4 posts - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.