QU-Drive – recording Jumps since FW Update

Forums Forums Qu Forums Qu troubleshooting QU-Drive – recording Jumps since FW Update

This topic contains 10 replies, has 4 voices, and was last updated by Profile photo of Roy Roy 3 years, 3 months ago.

Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • #70998
    Profile photo of Hossi
    Hossi
    Participant

    Hi,
    I made an Update und have a lot of jumps during Multitrack Recordings now. Same setup with a Sandisk Extreme USB 3.0. Re-Formatted it and made several Test-Recordings.
    I’ve read that I’m not the only one. Are there any solutions yet?

    #70999
    Profile photo of Hossi
    Hossi
    Participant

    Firmware is 1,94…

    #71014
    Profile photo of Alex A&H
    Alex A&H
    Keymaster

    Hi Hossi,

    If you roll back the firmware to 1.93 does it resolve the issues?

    Thanks

    Alex

    #71031
    Profile photo of Hossi
    Hossi
    Participant

    Hi Alex,
    no, same Issues. Is there an older FW somewhere available to check?

    #71046
    Profile photo of Alex A&H
    Alex A&H
    Keymaster

    Hi Hossi,

    Would you be able to start a ticket at support.allen-heath.com so I can look into this further for you?

    Thanks

    Alex

    #71047
    Profile photo of Hossi
    Hossi
    Participant

    Hi Alex,
    i did.
    #DVP-652-82758

    #71471
    Profile photo of nottooloud
    nottooloud
    Participant

    any news on this?

    #71472
    Profile photo of Hossi
    Hossi
    Participant

    Yes, I used a Samsung SSD T5 250 GB and it works. Weired. The Sandisk Extreme 3.0 worked for Years…

    #71915
    Profile photo of Roy
    Roy
    Participant

    I too have had this since the last version of the firmware. The two drives I had (a WD passport and a Transcend USB stick) were both on the approved list and both started jumping on the recordings. I knew something was wrong as I had the little red exclamation mark on the screen and the recording screen documented how many errors it had encountered.Have purchased the same SSD as Hossi so hoping this fixes the issue.

    #71928
    Profile photo of Alex A&H
    Alex A&H
    Keymaster

    Hi Roy,

    Have you confirmed if rolling the firmware back to 1.93 solves the issue?

    Thanks

    Alex

    #71937
    Profile photo of Roy
    Roy
    Participant

    Hi Alex
    Happy to try… How do I do that?

Viewing 11 posts - 1 through 11 (of 11 total)

You must be logged in to reply to this topic.