ME500 – Accessing channels

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    Profile photo of ACFOH
    ACFOH
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    Hi – we have a relatively new A&H system, utilizing (8) ME-500s.

    None of our ME-500s are able to utilize all 16 of their channels. Some of them allow 11, some 12, and some 13 channels to be active.

    I’ve checked with A&H about this, and they say they’ve never heard of this. We are connecting the ME system through the AR2412, via the monitor port, feeding into a PoE network switch.

    Here’s the thing – if I don’t connect the Ethernet cable, and supply power through the AC adapter, all 16 channels are available. Leaving the power adapter connected, if I also connect the Ethernet cable, the full 16 channels remain active only for about 1 minute, and then become inactive/unavailable.

    Does anybody have ideas on the cause/solution to this?

    Thanks

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