LOCK UP ON BOOT

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This topic contains 4 replies, has 3 voices, and was last updated by Profile photo of Phill Phill 3 years, 1 month ago.

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  • #69345
    Profile photo of Steveo
    Steveo
    Participant

    Hey guys, today my SQ6 began to lock up on boot just out of the blue. No reason at all. It sticks at the “Shutdown, Lock & Brightness” screen. Our SQ6 is in a studio/broadcast setting. The only way to get it working again is a hard reset. We have used it for 3 weeks now with no issues. Any Ideas? I have already submitted a ticket with A&H support.

    #69353
    Profile photo of Wolfgang
    Wolfgang
    Participant

    we don’t have that problem.
    let us know what it was.

    #69354
    Profile photo of Phill
    Phill
    Participant

    Mine boots into the lock screen as well, however I found that selecting a channel and then hitting processing or routing takes me straight to the correct screen…
    I found it confusing at first to understand that with no channel selected the screen lock pops up…
    dont know if thats what your experiencing, but its what happens to me…

    #69356
    Profile photo of Steveo
    Steveo
    Participant

    Sorry guys, I guess I didn’t communicate my issue very well. It locks up and I can’t press any buttons to get out of that screen. Nothing happens when I press other buttons. Only a hard reset fixes the issue. Hope that helps.

    #69362
    Profile photo of Phill
    Phill
    Participant

    ahh ok… not what I get then..

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