Internal wifi improvements? (Cq18t)

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  • #115602
    Profile photo of vsthemvsthem
    Participant

    I setup informal concerts for a travel club, and I often have to setup as quickly as possible, and as cleanly as I can. I was hoping that the internal wifi would be good enough, knowing that everything is controllable on the console itself should something go wrong.

    I setup concerts in about 12 locations in ten days, some indoors in high traffic areas, some outdoors in remote areas, with about 80 guests in attendance each time. The wifi cut out constantly in every location beyond 10ft or so.

    A friend told me that the qsc touchmix had a similar problem, but that after a firmware update, the internal wifi worked much, much better.

    Any chance that we’ll see improvements to built in wifi? Or is there anything I can do to improve it?

    The mixer otherwise worked very well, sounded great, and was reliable throughout the trip. Thanks for building a great and extremely compact device

    #115637
    Profile photo of JeradachsJeradachs
    Participant

    I am looking for the CQ20B.
    10ft is about 3m.

    Sorry A&H this is a nogo, if correct.
    There is also a Video online showing this problem?

    I would need at least 15 to 20 m.

    #115643
    Profile photo of BrianBrian
    Participant

    I don’t know why anyone would trust the built in Wi-fi in a mission critical situation. The system uses a single small antenna that is attached to a big metal box that is usually placed where it makes the most sense for the audio connections, not Wi-Fi coverage. I mean what could go wrong!?

    Buy a decent but inexpensive Wi-Fi router (something from gl.inet for example) and be done with it. Place the Wi-Fi router where it makes the most sense for Wi-Fi coverage. Place the CQ console where it makes the most sense for routing all the audio connections.

    #115652
    Profile photo of JeradachsJeradachs
    Participant

    Hey brian

    Why should I pay for a built in solution that does not work? Did a&h really design the unit to have a wifi range of 3m?

    The main quality of the CQs is fat and easy installation. An external router means 2 more cabels, additional gear with backup, possible trouble.

    So please A&H explain abputzt the problems you seem to have with the Wifi.

    #115661
    Profile photo of robbocurryrobbocurry
    Participant

    My Cq18t WiFi is great – back of the room control with no problems at all!?

    #115662
    Profile photo of Mike CMike C
    Participant

    Yes to Brian’s post.

    That said it does take a little set up to optimize WIFI, try only the 5g connection, as mentioned get the antenna up high and not buried in a rack.

    I don’t have a CQ system but that is what I do with my external routers for my QU’s.
    Also I have a WIFI channel scan APP that gives me an idea of what is in use in the area
    I’m working in and will set my router accordingly, actually I carry four routers with me
    that are set to different 5g channels so most of the time I just pick the needed router.

    #115665
    Profile photo of JeradachsJeradachs
    Participant

    Ok, so you also expect the built in Wifi not to be reliable?
    Olaf

    #115672
    Profile photo of robbocurryrobbocurry
    Participant

    This isn’t Behringer, it works great for me as expected.
    Whether or not it has the performance of a separate router in a prime position is another question. There is an Ethernet port to use for an external router if you’re not getting what you need.
    As I said, after multiple gigs I’ve had no problems with drop off or range with my CQ18T.

    #115673
    Profile photo of Lee7Lee7
    Participant

    Performed a few gigs now with my CQ-20B and I have found the built in wifi to be very reliable. And I have the CQ setup right next to the drum kit on stage and not positioned up high above heads. Setup to use the 5g spectrum.

    When I use my QUSB on hire jobs I use an Apple Airport Express router that I position on the top of one of my column array speakers. Way above peoples heads and give good line of sight no matter where you are in the room.

    #115674
    Profile photo of JeradachsJeradachs
    Participant

    Hey guys

    Love to hear from real users!

    My decision for the CQ20B grows strongly.

    Olaf

    #115675
    Profile photo of robbocurryrobbocurry
    Participant

    @vsthem
    You must have a faulty unit, a faulty tablet or incorrect settings!
    I have yet to experience any problems in busy venues with ranges often over 20m.

    My QU rig with Apple Airport used to drop out frequently until:
    I set it up with manual IP
    Switched off “auto join” to every stored but unused network.
    Disabled the “new network “ request tab on my iPad.
    Hope you get sorted!!

    #115737
    Profile photo of ScottScott
    Participant

    The CQ’s WiFi is far better than many older routers and access points, and definitely much better than the built-in WiFi on competing units. I’ve had no issues so far with the onboard WiFi, and even when I’m in my shop which has 3 other commercial grade APs of mine in-use, as well as many others from neighboring devices. I can still easily go 50′ to 60′ away and in a crowded area with many obstructions in the way (no line of site), and still have a good connection to the CQ. Out in the field it is even better.

    Even the Bluetooth on the CQ seems to get better range than many other devices I’ve worked with. 🙂

    I have the CQ-20B and CQ-16T and both have exceptionally good onboard WiFi.

    #116020
    Profile photo of JeradachsJeradachs
    Participant

    Hey Scott since I own the 20B now I agree. Wifi works well.
    Olaf

    #127776
    Profile photo of XL888XL888
    Participant

    as a cq18t owner with 4 months old and used for 3 gigs, i am jealousy to all of your unit work so well with the built in wifi of cq18t.

    it is because my unit CAN NOT even use the wifi properly, 4 out of 5 times it stuck at “network initialising”, i reset the machine twice and it only happen to work one time.

    A&H! please fix it asap with firmware or anything solution soon!

    #127781
    Profile photo of JeradachsJeradachs
    Participant

    Hey XL888

    I switched to the 18T for the touch screen.

    Never had Wifi issues. Looking at the Internet comments there you find two topics:

    1) disturbing wireless systems
    2) hardware defects in the mixer

    First is your duty, second means you let the unit be repaired.

    No hope in software Updates.

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