Help! SQ5 having issues with DX32

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  • 2019/05/29 at 6:26 pm #84087
    Profile photo of BassHeadBassHead
    Participant

    I just installed firmware 1.4.
    On my SQ5, When I go to I/O to patch the DX32, I can see and make changes to the input patch and things look good there. When I got to the output patch, it doesn’t show that there is a patch available. Like it does not recognize that there is no expander module present. Works fine when I patch the I/O with a DX168. I need this resolved asap. Thanks

    2019/05/29 at 10:42 pm #84098
    Profile photo of DavidCoDavidCo
    Participant

    What cards do you have in which slots in the DX32?

    DC

    2019/05/29 at 11:17 pm #84099
    Profile photo of BassHeadBassHead
    Participant

    Hi David,
    I have XLR analog inputs on slots 1 and 2. Slot 3 is blank and slot 4 has XLR analog outputs.I also tried to put the analog output card in slot 3 and resulted in no change.

    2019/05/30 at 8:36 am #84130
    Profile photo of Alex A&HAlex A&H
    Keymaster

    Hi BassHead,

    Please start a ticket at support.allen-heath.com for assistance with this.

    Thanks!
    Alex

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