GX3216 getting Loud Static Noise into the Mixrack when not Powered on

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  • #125534
    Profile photo of ScottPScottP
    Participant

    Hey,

    We run a CDM64 with S3000 Surface using a GX3216 as a stage box running Out of an GX Expansion card in the back of the Surface.

    When the Stage box is not Powered the Channels are getting Loud Constant Static Noise through them, Is there an easy way to fix this?

    #125550
    Profile photo of SteffenRSteffenR
    Participant

    Turn the power on?

    #125572
    Profile photo of Nicola A&HNicola A&H
    Keymaster

    Hi Scott,

    Can you confirm the GX box is connected directly to the gigaACE card and also what cable type and length you’re using? Is the cable shielded?

    #125580
    Profile photo of BrianBrian
    Participant

    I would tend to think this is a cable issue as well (ie not using the suggested shielded cable type). We have a GX4816 connected to our Avantis and it has never experienced that issue. Of course when it is turned off, the channels using the preamps on the box don’t show any preamp information (just as expected), but there is no “noise” coming through those channels.

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