Topic: Digital noise when streaming audio via USB-B.

Digital noise when streaming audio via USB-B.

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This topic contains 281 replies, has 64 voices, and was last updated by Mike C 4 days, 19 hours ago.

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2021/02/08 at 3:20 am #98700

Mike C
Participant

Have you updated the computer audio drivers from the Allen Heath download.

2021/02/08 at 3:38 am #98701

Tohwe
Participant

This noise is really annoying. QU24 => usb-b => pc
happens whether I send a multitrack to a DAW (reaper) or mix7/8 to OBS

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2021/02/08 at 4:06 am #98704

volounteer
Participant

@tohwe

usb can be a problem
try an audio interface to the pc instead
does not matter whether it goes to reaper or obs after that

2021/02/08 at 6:30 am #98707

Tohwe
Participant

@volounteer

I have a similar setup for the time being, mix7/8 => alt out => aux in => OBS

The usb option would have given us the ability to mix in the DAW and add some vst plugins to the stream audio

2021/02/08 at 3:05 pm #98713

SteffenR
Participant

The USB option is not mandatory for plug-in processing to the stream.

2021/02/21 at 9:26 am #99065

Eldrich
Participant

We have a similar issue, Qu-16 linked to Mac Mini, lots of static clicks like this:

https://clyp.it/kyyutpd

2-3 clicks that sound like static every 6-7 seconds, we have tried 3 different USB cables, we have tried 2 DAW programs and see it in all comninations.
Alas it has rendered our proposed use of a IEM system useless – does anyone have a solution?

2021/02/21 at 12:19 pm #99068

Mike C
Participant

We have a similar issue, Qu-16 linked to Mac Mini, lots of static clicks like this:

https://clyp.it/kyyutpd

2-3 clicks that sound like static every 6-7 seconds, we have tried 3 different USB cables, we have tried 2 DAW programs and see it in all comninations.
Alas it has rendered our proposed use of a IEM system useless – does anyone have a solution?

Your link did not work.

I take it that you are using the the USB B connection to link to the Mac.

What firmware version is the board running?

What IEM system are you wanting to use?

The USB computer interface noise would not cause issues with the rest of the system.

2021/02/21 at 3:12 pm #99072

volounteer
Participant

@eldrich

your link is 404

what is your firmware version?
current version fixed a similar problem for other folks when when they upgraded to latest.

2021/02/22 at 2:02 am #99092

Eldrich
Participant

Apologies for the incorrect link:

I will check on the firmware next time I have access to the desk, I usually see it only on Fridays and Sundays.
Yes this is USB-B from the QU-16 to a 2014 Mac Mini, although we have trialed a MacBook Air and saw the same thing.

We were intending to trial AudioFusion Soundcaster/Performer to give a simple IEM for our drummer and then expand from there if it worked. Since we already had the Mac, a router, Qu-16 and an iPhone it seemed to be a cheap and easy thing to try.

We noticed the clicks and could see them spiking multiple channels on SoundCaster on the Mac, we then decided to see if it was the software or coming from the desk itself/cables/Mac by doing a quick recording in Garageband and saw them there so it is coming from the desk/ or cables/ or the Mac.

As I said I’ve check if we are running the latest firmware and if not update it, Thanks for the suggestion.

2021/02/22 at 2:52 am #99094

Mike C
Participant

Check you firmware version on the mixer.

I have heard about the AudioFusion system. I have never heard one of the systems
or talked to anyone who has used one, over all latency could be a concern with the
computer processing and using a wifi network for the wireless audio link.

Let us know how it works.

2021/02/22 at 11:59 am #99106

Eldrich
Participant

Hi again, I updated the firmware tonight (special trip in) and tested it, the static is gone, did a quick ‘does it work’ test with the AudioFusion system (Mac Mini, cheap 11ac wifi and a 2020 iPhone SE) and yes it did. Whether it will with a band is another matter and one we will test out over the next few weeks. Thanks for the superb tip on the firmware.

2021/02/22 at 12:13 pm #99108

Mike C
Participant

Hi again, I updated the firmware tonight (special trip in) and tested it, the static is gone, did a quick ‘does it work’ test with the AudioFusion system (Mac Mini, cheap 11ac wifi and a 2020 iPhone SE) and yes it did. Whether it will with a band is another matter and one we will test out over the next few weeks. Thanks for the superb tip on the firmware.

Good to hear, thanks for the update.

Lets us know how the Audio Fusion works with a full band using it. I’m still curious
about any latency issues.
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