Digital noise when streaming audio via USB-B.

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This topic contains 336 replies, has 87 voices, and was last updated by Profile photo of salma salma 7 months, 1 week ago.

Viewing 7 posts - 331 through 337 (of 337 total)
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  • #109685
    Profile photo of Mattarellox
    Mattarellox
    Participant

    Ok, but the first time i’ve heard for this problem is for years ago.
    And there is still no solution.
    My QU16 work with a system optimized for audio but is very hard to continue to use it.
    And there is no real official solution on your part.

    #110097
    Profile photo of voffse
    voffse
    Participant

    From SQ5 reference manual;

    «USB 3.0 ports utilising xHCI host controller drivers should be avoided»

    In practice, how do I avoid these? Recently received my SQ, and need to upgrade my laptop. Have tried reading through this thread, but parts of it are way too technical for me. I see intel is being mentioned; should I opt for a laptop with a different processor to try and reduce the risk of trouble?

    Thanks!

    #110161
    Profile photo of Area52 Studio
    Area52 Studio
    Participant

    “Here’s an article to troubleshoot issues with the USB B interface.
    Should this not be enough to solve a potential problem, please get in touch with us through: support@allen-heath.com and we will be happy to give more assistance.”

    Hi,

    I have this same “crackling” issue with my QU-32.

    I’m a litte bit confused.. Where’s the article you refer to?

    #110688
    Profile photo of Studiodawg
    Studiodawg
    Participant

    Customer Service? Where’s the article?

    #110694
    Profile photo of Rafael A&H
    Rafael A&H
    Moderator
    #110739
    Profile photo of Studiodawg
    Studiodawg
    Participant

    Thanks Rafael

    #111653
    Profile photo of salma
    salma
    Participant

    Digital noise can be a frustrating problem when streaming audio via USB-B. It can manifest as static, hissing, or crackling sounds that can disrupt the listening experience and detract from the overall quality of the audio.

    There are several potential causes of digital noise when streaming audio via USB-B. One common cause is electrical interference. This can happen when the USB cable is too close to other electronic devices, such as a computer monitor or power supply. Moving the USB cable away from these devices can sometimes help reduce interference.

    Another potential cause of digital noise is an issue with the USB port or cable itself. A faulty cable or port can cause intermittent connectivity or poor signal quality, which can lead to digital noise. In this case, replacing the cable or using a different USB port can help resolve the issue.

    In some cases, digital noise may be caused by software issues. For example, outdated drivers or settings in the audio playback software can cause digital noise or other audio issues. Updating the software or adjusting the settings can help improve the audio quality.

    Overall, digital noise can be a frustrating problem when streaming audio via USB-B. However, there are several potential causes and solutions to consider. By identifying and addressing the underlying issue, it is often possible to improve the quality of the audio and eliminate the digital noise.

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