Digital noise when streaming audio via USB-B.

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This topic contains 332 replies, has 85 voices, and was last updated by Profile photo of Area52 Studio Area52 Studio 4 days, 1 hour ago.

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  • #109685
    Profile photo of Mattarellox
    Mattarellox
    Participant

    Ok, but the first time i’ve heard for this problem is for years ago.
    And there is still no solution.
    My QU16 work with a system optimized for audio but is very hard to continue to use it.
    And there is no real official solution on your part.

    #110097
    Profile photo of voffse
    voffse
    Participant

    From SQ5 reference manual;

    «USB 3.0 ports utilising xHCI host controller drivers should be avoided»

    In practice, how do I avoid these? Recently received my SQ, and need to upgrade my laptop. Have tried reading through this thread, but parts of it are way too technical for me. I see intel is being mentioned; should I opt for a laptop with a different processor to try and reduce the risk of trouble?

    Thanks!

    #110161
    Profile photo of Area52 Studio
    Area52 Studio
    Participant

    “Here’s an article to troubleshoot issues with the USB B interface.
    Should this not be enough to solve a potential problem, please get in touch with us through: support@allen-heath.com and we will be happy to give more assistance.”

    Hi,

    I have this same “crackling” issue with my QU-32.

    I’m a litte bit confused.. Where’s the article you refer to?

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