[SA HullParticipant]

Hi Volunteer

We did save the changes, (and then I recalled them by loading the default scene again, and it was fine), but when we turned the system off and back on, it had reverted. Saving the scene worked ok under the av team log in previously.

The conversation on here has given me a couple of ideas for things to try:

When the system asks if I want to reload the previous settings, I’ll click “no”.
and if that doesn’t work, I’ll start up and then actively load the default, and see if it loads the new settings.

I’ll report back with the outcome.

John

[SA HullParticipant]

Hi Keith

Thanks for your response as well. We have 3 “users”. A Basic user which anyone can log into, which ties down any changes they can make to the set up (they can turn on and have access to a layer that they can use for very basic events – lecturn mic, clip-ons and music players). An AV Team which is less tied down, and has permission to make changes to scenes, routing and so on, and an Advanced with a different password, and is basically unfettered.

We have reset the Default scene on the AV Team log in previously. I wondered if, because the board was turned off for a long period in lockdown, some battery or capacitor had run out of juice (as I said, I’m new to this, so I may be talking nonsense 🙂 )

John

[SA HullParticipant]

Hi Steffen

Thanks for your response. We have a “default” scene set up. When I have reset what we need, I’ve overwritten the default with the new settings, and when we start up the board, it asks if we want to go with the last set up, to which I always answer “yes”.

[Author]

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