[Mark]

I get a similar problem since updating to Android 15, where the Connect button is just off the bottom of the screen.

It seems to be related to the Accessibility -> Display size setting on the device. Mine is set to 1 stop above the lowest, if I change that to the lowest setting the buttons are visible again. I want to keep the Display size as it was though as it’s easier for me to read everything! I’ve attached a screenshot of the settings page as I usually have it and which causes this behaviour.

Thanks,

Mark

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[Mark]

Hi,

You can choose what channels are assigned for recording to 17/18 (and 19-24) on the Config->USB/SD/BT page. There’s a channel assignment section there, just change 17/18 to ST IN if that’s what you want to record.

Mark

[Mark]

I had this exact same problem on my CQ18T, but it only occurred when the mixer had been powered off for around 45 mins or more. I found it didn’t complete the initialisation and I had to do a power off/on cycle (sometimes multiple times) to get it to work. I did a lot of testing with a couple of different firmware versions, factory reset, various different configurations, but in the end I returned the device for a replacement which has never shown this behaviour. I had a long dialogue with A&H support, but we never determined what the problem was. I you have this recurring it would be worthwhile raising a support ticket.

Thanks,

Mark

[Mark]

I had this exact problem and contacted support as I was unable to solve it. I found it had the problem most often when the mixer had been powered off for around 45 mins or longer – I tried multiple hard resets and different firmware versions to no effect. In the end I returned the mixer for a replacement as we were unable to find the cause of the problem. I suggest you raise a support request as I did.

Mark

[Mark]

Glad you found the video helpful!

[Mark]

We do this using a matrix and route the matrix to two local XLR outputs, then use a cable which is dual XLR to 3.5mm jack into the ATEM. This works well for our setup.
The ATEM can switch the audio inputs between mic and line level – have you configured yours to be line as this is what you will need? I’m not near ours so can’t check the exact setting but I believe it should be in the audio settings on the control software. I found the attached image online which looks about right from what I can remember.

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[Mark]

I’ve set up multiple groups and a matrix for our live stream to do just this. I find it works pretty well and allows compression to be added in stages exactly as others have suggested. I just use the built-in compressors and am happy with the results. I’m not near the desk to give specifics but I did a reasonable walk-through of the setup for our volunteers which you might find helpful: https://youtu.be/WsTh9L3-vZ0

Mark

[Mark]

You’ll need to format the USB drive in the desk first, then you should be able to copy the files/folders into the corresponding locations on the drive. I do this regularly to work at home on my laptop then transfer the files to my desk.

[Mark]

You can assign an automatic scene recall on user login, to give them a default scene to work with. It’s also possible to assign specific scene recall to soft keys – I have our desk set up with three standard starter scenes on soft keys, but most users cannot access those through the scene manager page, so they can’t overwrite them.

[Mark]

+1, sounds like a good idea

[Mark]

That’s how I have set it up in our church, with restrictions on scene ranges. I have also put a couple of specific scene recalls onto soft keys to allow someone to load a predefined ‘default’ if needed, but there’s no way for them to overwrite those.

[Mark]

We have a setup a little like this, and I’ve handled it by restricting user access to those scenes and instead using soft keys to recall. The soft key approach still allows scene recall but when they go to scene management they aren’t available to be updated. In one case we also recall a scene on user login to make it even simpler.

[Mark]

I do this fairly regularly using Tie Lines to multi-track record into Reaper. I’ve made a series of training videos for my volunteers including one on this topic but using Tracks Live on the PC, but the principles are the same and the desk routing is done the same way. You can find it here: https://youtu.be/hlH2Zrn9wfE

[Mark]

I’m definitely no expert, but I have made some simple training videos for my volunteer team at church and one of the more recent ones I did was on this topic. You may find it helpful: https://youtu.be/j7ulEmgx6hI

[Mark]

Yes, that was it. I just spotted it myself during our recording session today!
Somehow I had missed that one…

I’ll also try your suggestion of adding a little reverb as an insert to the stream mix and see how that goes.

Many thanks!

Mark

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