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  • #78432
    Profile photo of KLLN
    KLLN
    Participant

    The mail got sent, and revieved. I got the confirmation email and the file was not bigger than 10mb.
    I even checked the “Support ticket” wich was set to “Closed” without any action or reply.

    Anyway here is a dropbox link that i will also email the support that contains 2 short videoclips of 2 different kinds of behaviours.
    One is white flashing and no text. The other is RGB flashing with some pixels in the lcd´s.
    https://www.dropbox.com/sh/99xbxdxc23at196/AADHoYhwknlQoi-zhrOeG8qma?dl=0

    #78245
    Profile photo of KLLN
    KLLN
    Participant

    Hey again!
    I sent an email to the support with the video as you suggested.
    That was over a month ago. Still no replies from the support.
    What should i do?
    We really need the console for some upcoming shows. But as it is now we dont want to use it, since we dont know if we need to send it in or not.

    #72733
    Profile photo of KLLN
    KLLN
    Participant

    Yes i will film it at send it to the support!
    Today when i started the console they all showed text just fine and no white flashing.
    The mixer has not been moved at all. Been sitting on the same table since we unpacked it.

Viewing 3 posts - 1 through 3 (of 3 total)