[JoshParticipant]

Maay thanks for confirming that!
Well I will stick with this and see how it goes over the next few weeks.

Thanks for bearing with me 🙂

[JoshParticipant]

Thanks Mike.

This is the cable I am using -https://www.amazon.co.uk/dp/B01BYGQ61K/ref=cm_sw_r_cp_api_i_xSRLEbQB11T8A

So what you are saying is I’m taking a balanced signal from the mixer and putting it into the unbalanced line in port on the computer?

I remember there being a unbalanced/balanced converter kicking about – I think it was Kramer. Would this need to be used then?
Or is it the actual input port on the PC that is the issue?

From my testing the audio sounded fine. But that doesn’t mean that it is correct!

[JoshParticipant]

Thanks again for all the replies.

I had a bit of time tonight to go in.
Most of the system was setup by a company before I did things. So I’m not 100% sure on why certain things have been done etc.

I’ve always thought that a simple cable from stereo mix out to line in on the PC would work. I had a got a cable for this a long time ago but never had time to try.

So before I tried to diagnose the issue with the Blackmagic way I tried this way. I plugged it all in via a 3.5mm hum-eliminator I had as well.
The result – perfect.

In OBS I’ve then set a slight delay to sync the audio and video together.
I haven’t bothered looking into the other issue as this way seems to work spot on. I tested it over and over and actually had to turn some settings down as it came out pretty loud.

Thanks for all the replies and suggestions. Hopefully this will work all okay. But if not I can dive deeper and diagnose with the BM.
The only thing I had tried in the past was turning down the line level in the PC settings. This did turn down the crackling. But I had complaints that the livestream was too quiet. This seems to line up with some things you guys have suggested.

Cheers guys 🙂

[JoshParticipant]

Guys many thanks for the replies.

Apologies for the lack of info.
It has been a while since I have been able to test/diagnose anything. Due to the quarantine it has been on my mind so thought it was about time to explore the issue.

I hope to get a chance to pop in this week. I will try a few things that have been suggested above and will report back with results.

Thanks

[Author]

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