Xone 92 scaring me

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  • #107222
    Profile photo of olddjfreonolddjfreon
    Participant

    I have a wonderful xone 92 that is scaring me.

    Input channel 4 has never worked.

    Now when power is removed from mixer channel 4 level spikes to a very high level and pops the audio output. I have to make sure all the amplifiers are off to prevent damage. I have tried to insert the dummy plugs into Input channel 4 but it makes no difference.

    Can you suggest a solution? I would be okay with disabling Input channel 4 completely.

    What do you suggest?
    thank you so much.

    #107232
    Profile photo of Rafael A&HRafael A&H
    Moderator

    Hi,

    For assistance with support queries, it is best to contact our team via the support ticket system. support@allen-heath.com.

    Though, in this instance we would strongly advise referring this direct to our service partner in your country. Contact details can be found via the A&H where to buy page and selecting a country.

    https://www.allen-heath.com/where-to-buy/

    Kind regards,

    Luke

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