Warranty Registration Question

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This topic contains 1 reply, has 2 voices, and was last updated by Profile photo of Jgrift Jgrift 3 weeks, 6 days ago.

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  • #104258
    Profile photo of Underscore
    Underscore
    Participant

    As we(church setting) are considering replacing our iLive system with a dLive system, one item that I would like to have answered is this:… Do we have to have an “authorized dealer” perform the actual installation to validate the warranty.
    I had originally intended to do the installation myself.
    I have expanded our existing single rack installation to a dual rack setup without encountering any major installation/configuration issues, added and setup Dante without issues, so I feel confident I can complete the install and equipment config without issue.
    However I don’t want to invalidate a warranty on a major investment either.

    Thanks.

    #104265
    Profile photo of Jgrift
    Jgrift
    Participant

    Speaking as a dealer here. The installation of the equipment has nothing to do with the manufactures warranty. Unless said installation was somehow installed incorrectly. This isn’t really an issue with something like a soundboard. As it might be with something like a motorized screen. If you are able to install and iLive a dLive would not be any different

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