Short freezing of the screens

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This topic contains 2 replies, has 3 voices, and was last updated by Profile photo of Stefan Stefan 7 months, 1 week ago.

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  • #114462
    Profile photo of Florian Steppke
    Florian Steppke
    Participant

    Hi all,

    are the short “display freezing moments” still a thing for you or is this problem solved for you with one of the firmware updates? I still have this problem while operating the desk sometimes the screen freezes for 1-3 Seconds and than it is working again. I also had sone complete freezes in the last years but that didn’t happen in the last 12 month or so.
    Greetings.

    #114630
    Profile photo of brtkstn
    brtkstn
    Participant

    Hi, if you mean these freezes https://youtu.be/YLe521aq8fQ (firmware 1.2x) or these https://youtu.be/ZztqpzY6GVI (firmware 1.24) – then yes they are still present. With firmware 1.25 they are less visible but there is still some work to do with software optimisation. Developers are aware of this issue and they confirmed that this is software related – my support ticket still remains open. Have heard rumors that Avantis has too weak graphic card, but again that was rumor only.

    All the best.

    #114936
    Profile photo of Stefan
    Stefan
    Participant

    I am seeing the same 1-3 sec on freezes when switching layers too.

    Running ver 1.25

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