QU24 Faders not moving when scene changes

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This topic contains 7 replies, has 2 voices, and was last updated by Profile photo of SteffenR SteffenR 1 year, 3 months ago.

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #92201
    Profile photo of Dan
    Dan
    Participant

    Hi

    I’ve been using the QU24 for a long time without any problem. Suddenly when I change scenes the faders don’t move on the main mix. Faders work when graphics or otherwise.

    I’ve updated the firmware, hard reset, still no luck.

    Please help.

    Dan
    +91 98450 92041
    ajaydaniel@gmail.com

    #92203
    Profile photo of SteffenR
    SteffenR
    Participant

    this depends on what you stored on the scenes
    make shure you have different fader positions stored to the scene

    do the faders move when you change the layers?

    #92204
    Profile photo of Dan
    Dan
    Participant

    Yes Steffen the faders move when we change layers as well as switch to graphic. I had different fader positions stored scene wise. It worked fine before. But it’s stopped now 🙁

    #92205
    Profile photo of SteffenR
    SteffenR
    Participant

    did you blocked the recall of the faders by mistake?

    #92223
    Profile photo of Dan
    Dan
    Participant

    Sorry to bother, could you plz guide me on that to check.

    #92226
    Profile photo of SteffenR
    SteffenR
    Participant

    Scenes screen
    global safes a tab on the top
    filters are represented by a button behind every scene

    https://www.allen-heath.com/media/Qu-Mixer-Reference-Guide-AP9372_10.pdf
    page 58 or section 10.10

    #92251
    Profile photo of Dan
    Dan
    Participant

    Thanks Steffen. I tried all combinations but it didn’t work. The faders move under the mixes but the LR does not. I’ve given it to the service center, hope they can fix it. Thanks again. God bless.

    #92252
    Profile photo of SteffenR
    SteffenR
    Participant

    sad to hear that
    much luck 😉

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